Ratings based on 33 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Relaxing time
Posted 20 Oct 2021 on HotelsWell kept, family friendly hotel. Lovely outside area with multiple pools. Good food and drink selection.
Comment from Hotel Management
11 Nov 2021 by Aladdin Mohamed , Hotel Management
Dear Stefanie ,
On behalf of the entire service team of Royal Lagoons Resort , we want to thank you for this incredibly thoughtful, kind and detailed review of your recent stay at our property. Your words are so truly appreciated. We are so thrilled that you enjoyed everything our property has to offer.
Once again, thank you for the review, and we are looking forward to welcoming you back for another enjoyable experience.
Sincerely,
Aladdin Mohamed
by A verified traveler
Perfect Stay for weekend relaxation
Posted 19 Oct 2020 on HotelsBeach was amazing and the animation team very good and helpers
The food was excellent with high level of service from restaurant staff
The best thing about the hotel is location and greate facilities
Special thanks to all team and definitely will back again
Comment from Hotel Management
19 Oct 2020 by Aladdin Mohamed , Hotel Management
Dear Mr. Fahd, many thank you for your review .
It is our goal to fulfill all our guest expectations to guarantee a memorable vacation
We are looking forward to welcoming you and your family very soon at Royal Lagoons Resort
Kind regards,
Aladdin Mohamed
by A verified traveler
Food and the sea is very good
Posted 9 Sep 2020 on HotelsThe hotels is good specially Mr Kareem in reception
Food is very good , the service is middle
Comment from Hotel Management
11 Sep 2020 by Aladdin Mohamed , Hotel Management
Dear Mr. Sameh
We are delighted to read that you have fully enjoyed your stay with us and the teams are looking forward to your soon return to Royal Lagoons Aqua Park Resort
Kind regards
Hotel Team
by A verified traveler from Cairo
Posted 15 Jul 2020
I liked the hotel and its comfortable and staff was helpful
Comment from Hotel Management
11 Sep 2020 by Aladdin Mohamed , Hotel Management
Dear Mr. Islam
We are delighted to read that you have fully enjoyed your stay with us and the teams are looking forward to your soon return to Royal Lagoons Aqua Park Resort
Kind regards
Hotel Team
by A verified traveler
Posted 28 Jun 2020 on Hotels
Hotel good for its price but the beach not good at all
by A verified traveler
Posted 30 Apr 2019 on Hotels
Comment from Hotel Management
1 May 2019 by Front Office Manager , Hotel Management
Dear Ms.Eman
Many thanks for your review and as explained to your good self and your group during your stay that as stated on the home page information that our resort located at second line and we do have our private beach included free shuttle bus make round each 15 minutes plus it has explained to your good self that the meals at main restaurant buffet style NOT ala cart as your and your group was requested
We assure to your good self that whats has mentioned on hotel.com information and services is the same what we offered to you and the majority of the guest in house during your stay & our efforts reach that around 96% from our in guest are full satisfied
Looking forward to welcome your again at Royal Lagoons Aqua Park
Recommended
for Everyoneby A verified traveler from cairo, egypt
Good hotel
Posted 3 Feb 2018It is good hotel, the staff are very good and professional, I opposite some problems and Mr. Alaa market manager solved soon. The food is limited and no varieties, also, the drinks are limited.
Comment from Hotel Management
7 Mar 2018 by Aladdin , Hotel Management
Dear Mr. Mohamed
Many thanks for your review and we are looking forward to welcoming you again with your family at our resort
Royal Lagoons Aqua Park Resort &SPA
by A verified traveler from Alexandria, Egypt
Posted 15 Nov 2017
I got free upgrade, if that is the superior room i can't imagine how the standard would look like
Comment from Hotel Management
18 Nov 2017 by Ayman Khalifa, Hotel Management
Dear our Valuable Guest, Good day from Royal Lagoons Aqua Park Resort and spa , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work .
Recommended
for Everyoneby A verified traveler
Nice hotel
Posted 1 Sep 2017Excellent Animation team .... lovely team .... others are normally
Comment from Hotel Management
3 Sep 2017 by Ayman, Hotel Management
Dear our Valuable Guest,
Good day from Royal Lagoons Aqua Park Resort and spa , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family .
kind regards,
Team Work
Recommended
for Everyoneby A verified traveler from cairo.
It was Avery nice vacation.the staff were friendly
Posted 27 Jun 2017 on OrbitzThe hotel was great and staff very friendly . The animation team were amazing specialy Tattoo.Tanya and Olya
The aqua was great my kids love it and also the kids club they waiting for it everyday.
I'll go there again as soon as possible
Comment from Hotel Management
3 Jul 2017 by Ayman khalifa, Hotel Management
Dear our Valuable Guest, Good day from Royal Lagoons Aqua Park Resort and spa , thank you very much for your visit to us ,. Looking forward to welcoming you soon with your lovely family . kind regards, Team Work