Ratings based on 591 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 23 Nov 2024
Amazing staff make this place my second home. So much choice of eating places and where to spend your lazy days in the sun. The grounds are kept immaculate by the gardeners and thanks to housekeeper Ahmed. Always something good to eat and treated like a Queen by the staff. My favourite place in the day lazing by the pool at la Perla and being looked after by best waiter Mohamed. Ate in all the buffet restaurants and looked after by Saad, Mostafa,Shady,Mahmoud,Ahmed (my heart). See you all again next time.
Comment from Hotel Management
28 Nov 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your great comments about our hotel, and the amazing staff. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 15 Nov 2024
Very limited food selection.
Comment from Hotel Management
18 Nov 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. With regards to your comments about the food, we are sorry that this was not to your taste, but we are catering for a number of different nationalities each with their own tastes and expectations and the majority of our guests are more than happy with the food provided. However, if you are unable to find something to suit then our chefs are more than happy to prepare something especially for you. Nevertheless, our chefs are constantly reviewing and updating our menus so perhaps on a return visit you may find it more to your own liking. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 3 Nov 2024
The hotel was not so far from the airport, it was nicer to check-in late and the staff was so welcoming. The whole process was qick and easy.
Our room was clean, Muhammad who was in charge of our block was so welcoming and looked after us. All pools was clean and lots of activities planned by the entertainment crew. There are quite pools too. Lots of sun lounge around and drink stations bars where food and snacks available. Service from all staff was amazing. All lunch and dinning options and verity's was good. And the beach was also amazing and the sea was so nice to walk and swim in. No issues with bugs. Lots of entertainment. We had so much fun in the sun. Thank you Jaz Aquamarine
Comment from Hotel Management
4 Nov 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your great comments about our hotel, check in procedures, welcoming staff, clean pools, amazing beach/nice sea, lots of entertainment, lunch/dining options very good and the service from the amazing staff. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 19 Oct 2024
The resort is very clean and tidy. It offers wide options for food with restaurants and snack kiosks around the whole proporty. We tried 4 different a-la-carte restaurants and they all tasted delicious. The staff was very kind and ready to met all our needs and requests. A special thank goes to ANNABELLA of guests relations: a GREAT hostess, who made our stay unforgettable!
Comment from Hotel Management
20 Oct 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your great comments about our helpful/kind staff, tasty a la carte restaurants and our wide options of food outlets. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler from Ridgefield
Posted 19 Oct 2024
This place is amazing. it's huge and it has everything. The employees are very nice and very courteous and we'll take care of whatever you need
Comment from Hotel Management
20 Oct 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your great comments about our nice and courteous staff. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 7 Oct 2024
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Comment from Hotel Management
8 Oct 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 4 Oct 2024
We had amazing time
Comment from Hotel Management
4 Oct 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
by A verified traveler
Posted 27 Sep 2024
Excellent hotel with lots of options for dining, swimming and entertainment.
Comment from Hotel Management
30 Sep 2024 by Jaz Aquamarine, Hotel Management
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your great comments about our hotel, restaurants, swimming and the entertainment. We hope to have the pleasure to welcome you back again in the future. Best Regards, Mohamed Wafa, Hurghada Area Manager
