Ratings based on 56 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Iberotel Casa Del Mar, Hotel Management
Dear Valued Guest,Thank you so much for taking the time to post a review on your recent vacation spent here with us at Iberotel Casa Del Mar we are being grateful for your nice comments concerning our courteous staff and numerous facilities. Our whole management and staff teams do not spare effort to meet requirements and expectations of the most fastidious guests. We are always at your service to fulfill all your needs and provide prompt satisfaction solutions to grant our precious guests with luxury and supreme hospitality. We look forward to welcoming you back once again. Best regards, Hotel Management
by A verified traveler
Posted 25 Aug 2024
The hotel is very beautiful the stuff is very friendly and nice the beach is very clean the food is very good and wide variety like everything and i enjoyed me and my family very much
Comment from Hotel Management
25 Aug 2024 by Iberotel Casa Del Mar Resort, Hotel Management
Dear Valued Guest,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.We will be looking forward to welcoming you back to Iberotel Casa Del Mar again soon.Best regards,Hotel Management
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Iberotel Casa Del Mar Resort, Hotel Management
Dear Mrs. Christine,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Iberotel Casa Del Mar soon.Best regards, Hotel Management
by A verified traveler
Posted 24 Aug 2024
Perfect hotel
Perfect stuff
Comment from Hotel Management
24 Aug 2024 by Jaz Casa Del Mar Beach, Hotel Management
Dear Mr. Mohamed,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations in regards to the service delivered.We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels and we do appreciate your kind recognition.We will be looking forward to welcoming you back to Jaz Casa Del Mar again soon.Best regards,Hotel Management
by A verified traveler
Posted 18 Aug 2024 on Hotels
So glad we only stayed for a few hours before our flight.
Noisy air con, beach a good 10mins walk away-unlike the photos.
Rooms shabby and smelly bathroom.
Reception was very pleasant but that was the highlight.
Comment from Hotel Management
19 Aug 2024 by Iberotel Casa Del Mar Resort, Hotel Management
Dear Guest, Thank you for choosing Jaz Casa Del Mar to spend your holiday. We would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you.We would like to thank you for taking your time to review our hotel. We have passed your comments and suggestions to the relevant department for their perusal. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience.With best regards,Hotel Management
by A verified traveler
Posted 8 May 2024
The stay was amazing and I would recommend. The hotel has a high standard of food and drinks. There were always enough sunbeds available. The staff are friendly and helpful
Comment from Hotel Management
9 May 2024 by Iberotel, Hotel Management
Dear Mrs. Klaudia,We would like to personally reply and thank you for taking the time to share your impression about our hotel. We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.Once again thank you and we look forward to hopefully greeting you here again at Iberotel Casa Del Mar Resort.Best regards, Hotel Management
by A verified traveler
Posted 5 May 2024 on CheapTickets
Loved the stay staff is very friendly room clean and the food was very good
Comment from Hotel Management
14 May 2024 by Jaz, Hotel Management
Dear Valued Guest,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management
by A verified traveler
Posted 4 May 2024 on CheapTickets
Comment from Hotel Management
24 May 2024 by Jaz, Hotel Management
Dear Valued Guest,Thank you for choosing the Iberotel Casa Del Mar and for taking the time to post your review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management
by A verified traveler
One of the best hotels in Hurghada
Posted 30 Mar 2024 on HotelsSimply this hotel was the best one during my holiday in Hurghada-I tried 4 different hotels to see how difference they are, and I har most pleasant time at Iberotel. Room, pool, bar, foods were all top level, and staffs were all kind. Especially Ahmed at reception was the most professional one I’ve seen during my whole holiday in Hurghada. I will definitely come to this hotel again.
Comment from Hotel Management
1 Apr 2024 by Iberotel, Hotel Management
Dear Valued Guest,Thank you for choosing the Iberotel Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management
by A verified traveler
Posted 7 Mar 2024
Loved everything about this hotel but inconvenience about not having wifi in the rooms.
Comment from Hotel Management
10 Mar 2024 by Jaz, Hotel Management
Dear Valued Guest,Thank you for visiting us and for taking the time to share your feedback about your stay.The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities. We are working on wifi in the room already..We are very happy that overall you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel.Please accept our personal apologies that some aspects did not meet your expectations.Thank you once again for your comments and we are looking forward to welcoming you again in the future.Best regards, Hotel Management
