Ratings based on 29 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Front Office Manager, Hotel Management
Dear Rania,Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards
by A verified traveler
Not good and not recommended for high levels
Posted 21 Sep 2024 on HotelsAir condition not working in reception, very old furniture, no food variety, the quality of drinks is very bad, the quality of food in mid level, not all the staff is professional
Comment from Hotel Management
22 Sep 2024 by Front Office Manager, Hotel Management
Dear Mina ,Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards
by A verified traveler
Nice but need enhancement
Posted 22 Jun 2024 on HotelsCheck in was very easy, special thank to Mr Ramy front office who organized the rooms the day before we arrived and made all rooms in the same building and he was helpful in every thing and doing the best to make our vacation awesome until check out.
Special thanks to Mr Mohamed Zayan who follow my reservation from the beginning by phone
Shuttle bus was every 10 minutes to reach Aqua area and beach
Aqua is amazing about 8 working slides plus children aqua and lazy river
The beach is sandy somewhere but there are alot of rocks and you can snorkeling near to the beach
Food in main restaurant almost good (taste and variety) special thank to Chef Mohamed Elwany the main chef every day he asking guests about the quality of food and serving by himself and chef Mohamed Abd El Megid who is very helpful.
I dont forget Restaurant Sofra we had dinner there all staff were cute make our dinner special with Mr Mahmoud El shazly, Amr Hamdy and Mahmoud Abd El Razek
Also Bill man Mr Wael Hamouda was helpful and honest finally Mr Hashem housekeeping was a nice guy
You can park inside the hotel
Bad things
AC was v. Bad in restaurant and loby just fans no cooling at all
Poor animation team
Snacks in pool bar and beach bar need to be better and more variety
Juices they choose the worst juice powder at all, Always shortage in ice so we drink hot water, in addition to they use bad quality of coffee in machines
Bar men need to be more qualified and well trained.
At all our visit was cool
Comment from Hotel Management
23 Jun 2024 by Front Office Manager, Hotel Management
Dear Hossam, Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regard
by A verified traveler
Posted 3 Jun 2024
Great
Comment from Hotel Management
7 Jun 2024 by Front Office Manager, Hotel Management
Dear sir ,Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards
by A verified traveler
Posted 29 Apr 2024
Always love the hospitality there
Comment from Hotel Management
30 Apr 2024 by Front Office Manager, Hotel Management
Dear Tarek, Greetings from Blend Club Aqua Resort! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regard
by A verified traveler
5 stars recommend
Posted 31 Mar 2024 on HotelsWe spent a week's holiday with our children and we had a lot of fun, we ate well, there is safety for customers and very comfortable hospitality. Different menu every day Room cleaning every day I recommend and we will be back insh'Allah. Thank you with all my heart.
Comment from Hotel Management
1 Apr 2024 by FOM, Hotel Management
We are delighted to hear that you had an exceptional experience at our hotel. Thank you for recommending us
by A verified traveler
Posted 6 Jan 2024
Lovely hotel and friendly staff. But has a major problem with bedbugs.
Comment from Hotel Management
10 Jan 2024 by FOM, Hotel Management
Dear our valuable guest , Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
by A verified traveler
Overall Review
Posted 5 Jan 2024 on HotelsIt’s not a new facility, however every thing seemed clean and tidy.
Food was really nice ! Aqua was amazing! beach was fun and clean. Also staff are so friendly and allowed us to free late check out
Comment from Hotel Management
10 Jan 2024 by FOM, Hotel Management
Dear Our valuable guest, Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
by A verified traveler
Posted 31 Dec 2023
I would not recommend this hotel at all. We were due to stay 4 nights and ended up staying for 2 and only because we couldn’t move hotels after a day. Staff were rude from the main gate. Wouldn’t allow the taxi in to start with. There was hairs on the toilet in the room when we arrived and dirty marks on the mirrors. Sheets had hairs on. My 2 children wouldn’t enter the restaurant because of the smell so we didn’t eat. Drinks were in dirty glasses. When we said we wanted to check out early staff were very rude and unhelpful and we couldn’t get a refund for the 2 days we didn’t stay they said there was nothing they could do. Will never go back
Comment from Hotel Management
1 Feb 2024 by Front Office Team, Hotel Management
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Guest Experience & Quality Departmen
