Ratings based on 7 Verified Reviews
4.6 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
the staff was very welcoming and helpful and the room is so clean
Comment from Hotel Management
6 Dec 2024 by La Vela Hue Hotel, Hotel Management
"Dear Ms./Mr. Amy,Thank you for your recent visit and positive feedback.We are so happy to learn that you enjoyed to stay with us. We also appreciate your kind comments on our staff. They find true pleasure in delivering service from the heart.We look forward to welcoming you back and to offering you another pampered and relaxing stay.With Service from the Heart,La Vela Hue Hotel"
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by La Vela Hue Hotel, Hotel Management
Dear Mr. Hung, Thân gửi lời chào từ La Vela Huế Hotel, Chúng tôi rất vui mừng khi nhận được phản hồi tích cực từ Quý khách. Đội ngũ nhân viên của chúng tôi luôn cố gắng hết mình để mang đến trải nghiệm tuyệt vời nhất cho khách hàng. Chúng tôi hy vọng được đón tiếp Quý khách trở lại và tiếp tục phục vụ trong những chuyến đi sau này. Xin cảm ơn Quý khách đã chia sẻ những ấn tượng tốt về khách sạn của chúng tôi. Trân trọng, La Vela Huế Hotel
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
10 Oct 2024 by La Vela Hue Hotel, Hotel Management
Dear Mr./Ms. Tuyen, Thank you for your review alerting us to the problem you have been when you stay in our hotel.We always strive to provide the best service to our guests and on this occasion, I would like to sincerely apologize for the negative experience you had at our Hotel. We are sorry to have inconvenienced you on your visit.As a result of our investigation, we try to repair these problems, and we assure you that this will not happen again.We hope to welcome you once again to re-experience the quality of our service. We look forward to welcoming you come back shortly!Sincerely,La Vela Hue Hotel.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by La Vela Hue Hotel, Hotel Management
Dear Mr. William,Warmest greetings from La Vela Hue Hotel, Thank you for your recent visit and positive feedback. We are so pleased to hear that you enjoyed to stay with us. We also appreciate your kind comments on our staff. They find true pleasure in delivering service from the heart. We are looking forward to welcoming you back.With Service from the Heart, La Vela Hue Hotel
by A verified traveler
Posted 28 Feb 2024
good service
Comment from Hotel Management
1 Mar 2024 by La Vela Hue Hotel, Hotel Management
Thân gửi Quý khách, La Vela Hue Hotel rất vui khi được đón tiếp Quý khách tại khách sạn chúng tôi trong chuyến đi đến Huế vừa qua. Những phản hồi tích cực và đóng góp về các dịch vụ tại La Vela là động lực vô cùng to lớn để chúng tôi ngày càng phát triển và nỗ lực mỗi ngày. La Vela Hue kính chúc Quý khách luôn luôn khỏe mạnh và mong rằng sớm có cơ hội được phục vụ Quý khách sau này. Trân trọng, La Vela Hue Hotel
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by La Vela Hue Hotel, Hotel Management
Dear our valued guest,Thank you very much for giving us a review on Expedia.We are so glad that you enjoyed our services. Our entire team of associates will be happy to hear your regards about their performance. We hope you will visit us again to offer you care and another amazing stay. Kind regards, La Vela Hue Hotel
by A verified traveler
Posted 6 Jul 2023 on Ebookers
Comment from Hotel Management
25 Jul 2023 by La Vela Hue Hotel, Hotel Management
Dear Our Valued Guest,Thank you for your recent visit and positive feedback. We are so happy to learn that you enjoyed staying with us. We also appreciate your kind comments on our staff. They find true pleasure in delivering service from the heart. We look forward to welcoming you back and to offering you another pampered and relaxing stay.With Service from the Heart.La Vela Hue Hotel
