Ratings based on 193 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
by A verified traveler
Posted 3 Jul 2024
by A verified traveler
Posted 18 Jun 2024
Met all oir expectations. Sofa bed isnt comfortable, should have got double bed
Comment from Hotel Management
1 Jul 2024 by Towneplace suites , Hotel Management
Dear Saravanakumar,On behalf of the entire hotel team, I want to thank you for sharing your experience at the hotel with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
by A verified traveler
Pet friendly - Great Stay!
Posted 11 Jun 2024 on HotelsMe and my son had a wonderful overnight stay! I am glad the hotel is pet friendly! I just wish there were more options for breakfast.
Comment from Hotel Management
1 Jul 2024 by Towneplace Suite , Hotel Management
Dear traveler,On behalf of the entire hotel team, I want to thank you for sharing your experience at the hotel with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
by A verified traveler
Posted 10 Jun 2024
Property nice. However, room needed some TLC.
Couch in suite stained/soiled and had been ripped up by a former guest’s pet. Bathroom faucet loose. Toilet paper holder torn off wall by a former guest. And, additional fees at check-in which were not included on the Expedia website. Ghetto!
Comment from Hotel Management
1 Jul 2024 by Towneplace suite, Hotel Management
Dear James,On behalf of the entire hotel team, I want to thank you for sharing your experience at the hotel with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
by A verified traveler
Posted 28 May 2024
Nice location for where I needed to go.
Comment from Hotel Management
1 Jun 2024 by TownePlace Suites, Hotel Management
Dear Paula,On behalf of the entire hotel team, I want to thank you for sharing stay with us at the hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 27 May 2024
I had to ask for a different room. In the first room the furniture was heavily stained. The walls were filthy, carpet was up in certain places. The second room wasn’t as bad but I did not feel clean.
Comment from Hotel Management
1 Jun 2024 by TownePlace suites, Hotel Management
Dear Avery,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The problems you have experienced have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,
by A verified traveler
Posted 15 May 2024
Staff was so friendly and breakfast buffet was hot, fresh and tasty!
Comment from Hotel Management
1 Jun 2024 by TownePlace Suites, Hotel Management
Dear Jean,On behalf of the entire hotel team, I want to thank you for sharing stay with us at the hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 8 Apr 2024 on Hotels
Outstanding
Comment from Hotel Management
29 Apr 2024 by TownePlace Suites, Hotel Management
Dear Osama,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 11 Feb 2024
Please was close to my location, shopping, and good parking.
Comment from Hotel Management
14 Feb 2024 by Towneplace Suites, Hotel Management
Dear Hugo,On behalf of the entire hotel team, I want to thank you for sharing about your experience at the hotel!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
