Ratings based on 469 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Bathroom was not clean upon arrival...
Everything else was great.
Desk clerk was very helpful.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Jeffrey, We're thrilled you enjoyed your stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL! It's wonderful to hear our front desk team made a positive impression. However, we sincerely regret the oversight with your bathroom and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back for an even better experience next time. Thank you for choosing us!Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 20 Nov 2024
I got the room for 1 adult and they gave me a room and charged me for a sleeper couch which was in my room an extra 197.00. Overkill. So I paid 375.00 for one night and over $400 for another when I stayed there a week earlier for $257.00 and the reason given was that it was “full” and it clearly was not.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Ray, Thank you for sharing your feedback with us. We truly appreciate you staying with us and value your thoughts. We want to clarify that your reservation was made through a third-party platform, where the rates are provided at the time of booking. We assure you that no additional charges were applied by the hotel, as all rooms on the property come equipped with a sleeper sofa as a standard amenity. Unfortunately, we are unable to adjust rates or provide further information on pricing discrepancies through third-party bookings. We regret any confusion and appreciate your understanding. We hope to have the opportunity to welcome you again in the future for an even better experience.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 11 Oct 2024
We had to change rooms about an hour after arrival because the refrigerator started leaking. After a quick call to the desk someone came up with new keys to another room within minutes. Everyone was so polite. The beds are the most comfortable Ive slept on in several trips. The breakfast was simple but good. Would stay here again!
Comment from Hotel Management
11 Oct 2024 by General Manager, Hotel Management
Dear Paul,We greatly appreciate your review of Home2 Suites by Hilton Huntsville/Research Park Area, AL. It's great to know you enjoyed our comfortable beds. Our goal is to provide an excellent stay; we know this starts with a great night's sleep. Thank you also for taking notice of our devoted staff and the quality of our breakfast service. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 7 Oct 2024
Great stay, excellent staff. Nice breakfast!
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Travis,Thank you for taking the time to review your experience at Home2 Suites by Hilton Huntsville/Research Park Area, AL. We are delighted that you had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast. Our team is committed to ensuring that your day starts off on the right note. We will enjoy sharing your kind remarks with them. We hope to be your hotel of choice whenever your travels bring you back to our city.Best Regards,Neal ObertGeneral Manager
by A verified traveler from Decatur
Posted 27 Sep 2024
I liked everything about my stay at Home2Suites.
Comment from Hotel Management
28 Sep 2024 by General Manager, Hotel Management
Dear Jabari, Thank you for choosing Home2 Suites by Hilton Huntsville/Research Park Area, AL. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by General Manager, Hotel Management
Dear Jessica, It is rewarding to know you loved your stay! All of us here at Home2 Suites by Hilton Huntsville/Research Park Area, AL look forward to making many more great memories with you. Thank you for choosing us during your time in Huntsville.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Dear Shelley, It is rewarding to know you loved your stay! All of us here at Home2 Suites by Hilton Huntsville/Research Park Area, AL, look forward to making many more great memories with you. Thank you for choosing us during your time in the area.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 4 Sep 2024 on Orbitz
Comment from Hotel Management
5 Sep 2024 by General Manager, Hotel Management
Dear Todd,We are thrilled you had an excellent stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 14 Aug 2024
Great property. Very clean.
Comment from Hotel Management
15 Aug 2024 by General Manager, Hotel Management
Dear Scott, It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at Home2 Suites by Hilton Huntsville/Research Park Area, AL, and we can't wait to exceed your expectations once more on your next visit.Best Regards,Neal ObertGeneral Manager
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by General Manager, Hotel Management
Dear G David, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL. We look forward to your return and wish you all the best with your future travels.Best Regards,Neal ObertGeneral Manager
