Ratings based on 377 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Needs updated
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Elevator was unavailable/broke, staff did offer to carry bags upstairs.
Ice machines broken, staff went off site to get ice for guests.
by A verified traveler
Posted 15 Dec 2024
Elevator was broken, no water, & still made us pay full price.
by A verified traveler
Posted 15 Dec 2024
I booked at this hotel because the reviews were great, however upon arrival I was told the elevators were not working and they reserved my room on the 3rd floor, they were able to accommodate me with a room on the 2nd floor the rate was not cheap. When I arrived to the room I noticed there was a black pubic hair on the shower body wash, at this point I went and bought Clorox spray to sanitize the shower. There was also a bright street light facing the bed which kept me up and the heater in the room was not working properly. Staff also forgot to turn on the ice machines and the filtered water needed the filter to be replaced so the water was room temperature and the taste was horrible. My overall experience at this hotel was unacceptable and do not recommend it nor will I stay here again!!
by A verified traveler
Posted 14 Dec 2024
Worse stay ever told me after i checked in that the elevators didnt work and im disable and put me on 3rd floor ask for refund to go somewhere else and they said sence i check in i cant get a refund or put me on 1st floor won't be coming back here
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
Gym door not working
