Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Staff was excellent…Very friendly and helpful. I haven’t experienced that level of Respect and Appreciation in years from youth…it was like stepping back in time!!! Thanks to management for the training in what hospitality really means!!!
Comment from Hotel Management
13 Jan 2025 by manager, Hotel Management
Thank you for taking the time to respond about your recent stay with us. We are glad that you enjoyed your stay with us and found the hospitality to be wonderful. We look forward to seeing you again.
by A verified traveler
Posted 3 Jan 2025
It was a comfortable, clean hotel room for an overnight stay.
Comment from Hotel Management
6 Jan 2025 by manager, Hotel Management
Thank you for taking the time to respond about your recent stay with us. We are glad you enjoyed your stay and cannot wait to see you again.
by A verified traveler
Posted 22 Dec 2024
Breakfast was expensive and not very good.
Comment from Hotel Management
23 Dec 2024 by Hotel Manager, Hotel Management
Sheila,Thank you for your feedback. We apologize for the inconvenience with breakfast. We have communicated with our breakfast staff with your concerns. Again our sincere apologies.
by A verified traveler
Posted 7 Dec 2024
The staff member informed me no refund, we shortly after, checked out. I was under the impression I had already payed, but no so ran card again. Also no emailed receipt as promised. Terrible!
Comment from Hotel Management
16 Dec 2024 by Hotel Manager, Hotel Management
Michael,Since you made your reservations through Expedia any requests must be made through Expedia. Your initial payment is your receipt for the stay. We apologize for the confusion.
by A verified traveler
Posted 30 Nov 2024
Most of the staff was very helpful. I found some of the staff at the desk a little grumpy. They did nothing wrong, but it just seemed as if they were not happy doing their job.
Comment from Hotel Management
30 Nov 2024 by Hotel Manager, Hotel Management
Heidi,Thank you for your feedback. We are glad you enjoyed your stay and we will meet our team to share your comments in our effort to continuously improve our service. Thank you again, and hope to see you soon.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Lawrence,Thank you for taking the time to provided us with feedback. We consider all feedback great feedback and use this information to continue to improve our service each and every day. We hope to see you again soon.
by A verified traveler
Posted 16 Nov 2024
Convenient location
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Richard,Thank you so much for your feedback. We are very happy you enjoyed your stay with us and hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
Nice suites and clean
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Jarvis,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope you to see you soon. Thank you again for your patronage.
by A verified traveler from frazeysburg
Posted 3 Nov 2024
NA.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Carolyn,Thank you for your feedback. We appreciate your patronage and hope to see you again soon.
by A verified traveler
Posted 20 Oct 2024
Enjoyed my stay.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Christopher,Thank you for your feedback. We are happy you enjoyed your stay with us. We appreciate your patronage and hope to see you again soon.
