Ratings based on 542 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
I picked your hotel for the indoor pool for my grandson to swim. For the second time the pool was no usable. Last time it was closed. This time the water was very, very cold. No human being would have gone into that pool. There was no indication on the website that the pool was closed are not usable. Even though the hotel is convenient for our visit to the area, I do not like being lied to about the facilities.
Comment from Hotel Management
4 Jan 2025 by Comfort Inn Decatur Priceville, Hotel Management
We sincerely apologize for the inconvenience you experienced with the pool during your stay. We understand how important it is for you and your grandson to enjoy the amenities, and we deeply regret that the pool was not in a usable condition. We take your feedback seriously and will ensure that this issue is addressed so that future guests are properly informed about the pool's status. We hope to have the opportunity to provide a better experience in the future.
by A verified traveler from Tallahassee
Posted 2 Jan 2025
The staff were very polite and helpful!
Comment from Hotel Management
3 Jan 2025 by Comfort Inn Decatur Priceville, Hotel Management
Thank you for your kind words! We're thrilled to hear that our staff made a positive impression on you with their politeness and helpfulness. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
by A verified traveler
Posted 2 Jan 2025
Overall it was ok. There was a plug hanging out of the wall that was being used which is unsafe. We couldn’t put the hair dryer in its stand because that also was not secure
Comment from Hotel Management
2 Jan 2025 by Comfort Inn Decatur Priceville, Hotel Management
Thank you for taking the time to tell us about your at Comfort Inn Decatur Priceville.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 29 Dec 2024
Breakfast was ok. Looks better in pictures. Staff was very friendly and helpful. Little things make a big difference though... one of the closet doors was off the hinges and propped against the wall (not safe with kids), the bathroom door would not shut all the way (mostly, but wouldn't click shut), lights in the hallways were flickering & should be replaced, and our TV remote needed new batteries. (I went down to the front desk to get fresh ones.) None of these are huge issues, but lots of little things add up. I would stay here again though because I was impressed with the staff. Great job!
Comment from Hotel Management
30 Dec 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for sharing your feedback! It's great to hear that you had a positive experience with the friendly staff, though we understand the small maintenance issues that added up. It's always those little details that can make a big difference. We're glad the staff was able to assist with the remote batteries. Hopefully, those small improvements are addressed soon, but it's wonderful that you would still consider staying again!
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Comfort Inn Decature Priceville, Hotel Management
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area. Happy holidays and safe travels!
by A verified traveler from Chicago
Posted 17 Dec 2024
A nice roadside rest - decent condition, with friendly staff
Comment from Hotel Management
21 Dec 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for your feedback! We're glad to hear that you had a positive experience with our friendly staff and found the property in decent condition. We appreciate you choosing to stay with us and hope to welcome you back again in the future! Happy Holidays, Evan!
by A verified traveler
Posted 29 Nov 2024
Staff wasn’t very friendly and seemed like I was interrupting them to check on. Main reason we got room was for indoor and immediately found out that pool wasn’t heated and room wasn’t heated, so we couldn’t swim.
Comment from Hotel Management
30 Nov 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the pool, room heating, and our staff's demeanor. This is not the level of service or comfort we aim to provide. We will address these concerns with our team to ensure a more welcoming and accommodating experience for our guests. Your feedback is greatly appreciated, and we hope you’ll give us another chance to provide a better stay in the future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for your great feedback! We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
by A verified traveler
Posted 14 Nov 2024
Difficult to get into from interstate and out if you want to go left as its nit at a light.
Comment from Hotel Management
15 Nov 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for sharing your feedback! We understand that accessing the property from the interstate and navigating the exit can be challenging. Your input is valuable, and we’ll explore ways to provide clearer guidance or alternatives to make it easier for our guests. We appreciate you bringing this to our attention and hope to welcome you back in the future!
by A verified traveler
Posted 26 Oct 2024
The staff here is amazing. The room was worn down but seemed clean. The toilet was broken and was leaking. The lamp shades were cracked. The entrance to the hotel is confusing but it was quiet. Convenient location with gas and restaurants
Comment from Hotel Management
27 Oct 2024 by Comfort Inn Decature Priceville, Hotel Management
Thank you for taking the time to share your experience! We’re glad to hear that our staff made a positive impression and that you found the location convenient. We sincerely apologize for the issues you encountered with the room, especially the broken toilet and lamp shades. Your feedback is invaluable, and we’ll address these concerns to ensure a better experience for future guests. We hope to welcome you back soon!
