Ratings based on 226 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from West Wyoming
Posted 18 Nov 2024
Lovely hotel in an ideal location in town! Appreciated that we could adjust the temperature to our liking. Only issue is - I wish the valet would have advised that the parking wpuld be charged to the card. I gave the valet the $20 parking fee in cash. So now we have paid twice
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Thank you for the review and your business.Please come back in the near future
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
We appreciate your positive review and your business.We hope that if you return to the area in the future, you stay with us again!
by A verified traveler
Posted 14 Nov 2024
Street noise (cars) was aweful
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
We regret you encountered a noise problem during your last stay with us. Although outside street noise is impossible to control, we could have move you to another room in the opposite side if requested.We hope that if you return to the area in the future, you will give us another chance
by A verified traveler
Posted 6 Nov 2024
The property was central to several outstanding restaurants. The housekeeping staff looked after our needs quite well.
Comment from Hotel Management
6 Nov 2024 by GM, Hotel Management
We are trill you had a positive experience during your last stay with us. We appreciate your comments and your input.We hope that if you return to the area in the future, you come back again!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Donald.We regret not having any contact information or any details about your poor experience. I Guarantee you that those are not our standards and it not usually the type of reviews our guests give us. Not having any details about the shortcomings, you experienced, I hope you accept our most sincere apologies and hope that if you return to the area in the future, you decide to give us another chance.Regards
by A verified traveler
Posted 2 Nov 2024
I WOULD HIGHLY RECOMMEND THE HAMPTON INN & SUITES IN DOWNTOWN HUNTINGTON
Comment from Hotel Management
4 Nov 2024 by gm, Hotel Management
We are delighted you had a positive experience. Thank you for your business and your support!
by A verified traveler
Posted 1 Nov 2024
I really like the Hampton Inn and Suites! It's a great location in downtown Huntington with restaurants and shops and parks. The hotel is very clean. My room was very clean and cozy. I also love the indoor hotel lounge and outdoor sitting area with couches, table/chairs and a fire pit. It's a great hotel overall! :-)
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Please come back again soon!Thanks for the positive review!
by A verified traveler
Posted 29 Oct 2024
Parking is a BIG issue here.
Comment from Hotel Management
29 Oct 2024 by GM, Hotel Management
Thank you for your business and the given review.In our town parking has been a challenge in general and although there is some free parking is available, is always on a first time, first served basis. Because of the construction challenges in our parking lot, we only offer Valet Parking to our guests.We hope that if you decide to return in the future, you will give us another chnce
by A verified traveler
Posted 25 Oct 2024
Paid $700 for 2 nights and couldn’t get a complimentary water, that just set the tone
Comment from Hotel Management
29 Oct 2024 by GM, Hotel Management
We deeply regret that the company standard to provide water to our Gold and Diamond members was offensive to you, but it is our policy to offer free water bottles to anyone that asks at the Front Desk. If this was not the case, please accept my deepest apologies.We hope that if you return to the area in the future, you decide to give us another chance.Regards
