Ratings based on 380 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Customer Relations Manager, Hotel Management
Thank you for your review
by A verified traveler
Posted 24 Oct 2024
A lovely little gem of a hotel in a beautiful part of the country. Highly recommend
Comment from Hotel Management
26 Oct 2024 by Customer Relations Manager, Hotel Management
Thank you so much for your review
by A verified traveler from Peterborough
Posted 24 Oct 2024
Very nice property in a great location, staff were excellent. Room was nice, the facilities were good, bed was comfy but the only minor things, was that the chairs are beginning to look tired and faded plus the bathroom needs a refresh as well, would have preferred a walk in shower rather than a shower/bath combo
Comment from Hotel Management
26 Oct 2024 by Customer Relations Manager, Hotel Management
Thank you for your review. We are always striving to update and improve rooms on a rolling basis. I will pass your comments onto the owners and see what can be done
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Customer Relations Manager, Hotel Management
Thank you
by A verified traveler
Posted 29 Sep 2024
The only point I would like to raise is that when you open the shower door it drips water all over the floor so you have to put mat down and be VERY careful
Comment from Hotel Management
30 Sep 2024 by Customer Relations Manager, Hotel Management
Thank you for your review, I will alert maintenance
by A verified traveler
Posted 24 Sep 2024
Caley was perfect for our short break, our suite was an ideal layout for our family. Our dogs were welcomed and comfortable, and there were two dog biscuits and a dog towlel in our room on arrival, such a lovely touch for dog owners. We would definitely stay here again or recommend.
Comment from Hotel Management
25 Sep 2024 by Customer Relations Manager, Hotel Management
Thank you so much for your review. It really is appreciated
by A verified traveler
Posted 22 Sep 2024
Very peaceful, clean and modern.
Spent two night in a beautiful room.
Staff were all really friendly and helpful.
Breakfast was fantastic. Cooked breakfast to cereals etc.
Very enjoyable and really set us up for the day.
Thank you to all the staff.
We will definitely stay again.
Comment from Hotel Management
23 Sep 2024 by Customer Relations Manager, Hotel Management
Thank you so much, what a lovely review
by A verified traveler
Posted 13 Sep 2024
Probably the quietest hotel we've ever stayed in.
Recently refurbished and with friendly, helpful staff.
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 11 Sep 2024
The rooms we had were lovely and quite, with great amenities. The hotel itself was great as were the staff.
Comment from Hotel Management
12 Sep 2024 by Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 8 Sep 2024
We had a really enjoyable stay at the Caley Hotel, all the staff we very friendly and helpful, really nice restaurant and food, the bar/lounge area was very tasteful and comfortable. Wouldn’t hesitate to return.
Comment from Hotel Management
12 Sep 2024 by Manager, Hotel Management
Thank you for your review.
