Ratings based on 945 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
No free bottle water .
by A verified traveler
Posted 19 Nov 2024
The gym is very very basic, no rowing machine as shown in their photos. Miss represented.
No in room water, bathroom accessories or coffee machine. The slippers and robe are very cheap. This hotel prevailed luxury accommodation, but it’s far from this, and they have stopped the shuttle too! the managers are very unhelpful with making this better.
Sandy in the restaurant is incredible, I moved to Shangri la for similar money, which felt like you would hope an Asian luxury accommodation would!
Comment from Hotel Management
19 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
by A verified traveler from Salt Spring Island
Posted 18 Nov 2024
Beautiful hotel along the waterfront. Easy access to MTR. There was an odd odour in the hallway on the 20th floir but not in the room
Comment from Hotel Management
19 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler from Arcadia
Posted 14 Nov 2024
the view is excellent, and i like their buffet restaurant too.
Comment from Hotel Management
19 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler
Posted 9 Nov 2024
Queenie was amazing she was so friendly and went out of her way to help us.
This was a nice area quieter, but still many things to do near
Comment from Hotel Management
11 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler
Posted 29 Oct 2024
Room was clean with an excellent view.
Bed was very hard.
Bathroom has full size window to bed with only light blind for privacy, so if the light is turned on during the night, the bedroom light up as well.
Pool and Spa are not heated, so can only be used in extreamly hot days.
Comment from Hotel Management
1 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
by A verified traveler
Posted 13 Oct 2024
Excellent hotel for a HK stay. Nice, clean, safe neighbourhood. Several cafés, restaurants & shops locally, MTR station a few minutes' walk away. About 45 minutes' walk to Tsim Sha Tsui. The Bayside Cafe next door is a superb spot for outdoor dining, with a great view over the harbour.
Comment from Hotel Management
14 Oct 2024 by Harbour Grand Kowloon Management, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.
