Ratings based on 1,933 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Easy process
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello SIERRA,We appreciate your feedback on the check-in process. If you have any further suggestions, please feel free to reach out to our team.
by A verified traveler
Posted 9 Dec 2024
The staff were very accommodating. The onsite restaurant was reasonably price and good food.
Nice clean rooms.
There pool look inviting but the weather was not on our side to use.
The shuttle to airport was very convenient.
We would definitely stay there again.
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello SONYA,We are pleased to hear that you enjoyed your overall experience with us, including our accommodating staff, reasonably priced restaurant, and clean rooms. It's a shame the weather didn't permit you to enjoy our inviting pool, but we're glad you found our airport shuttle service convenient. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 9 Dec 2024
Great Customer Service
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Lisa,We are delighted to hear that you enjoyed our customer service during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. We hope to welcome you back in the future for another fantastic experience at our hotel.
by A verified traveler
Posted 9 Dec 2024
Good
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Patrick,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
by A verified traveler
Posted 8 Dec 2024
.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Lucero, We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. Your comments are valuable to us as we continuously strive to improve our services for all guests. Thank you for bringing these matters to our attention and we will share your feedback with the relevant teams for their review.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Deirdra,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello David,We're delighted to learn that you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 5 Dec 2024
Good
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Gilberto Garcia,Thank you for sharing your feedback with us. We value all guest reviews as they help us identify areas for improvement and provide a better experience in the future. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.
by A verified traveler
Posted 4 Dec 2024
The only thing they should change their shower had
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello GOKHAN,Thank you for sharing your feedback about the shower. We appreciate your input and will pass this along to our team for their review and consideration. We hope you otherwise enjoyed your stay with us.
by A verified traveler
Posted 4 Dec 2024
Good
Comment from Hotel Management
6 Dec 2024 by Manager, Hotel Management
Hello JIM,Thank you for sharing the terrific rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
