Ratings based on 742 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Very nice building and room.
Heater in the room was very noisy and clicked all night until we had to switch it off.
Breakfast was very good but the breakfast room was very cold
Comment from Hotel Management
11 Nov 2024 by Reception, Hotel Management
Thank you for your kind review. Please appreciate our sincerest apologies for the inconvenience of the heater and temperature of the rooms. We hope to see you again soon!
by A verified traveler
Posted 11 Nov 2024
Cheapest toilet paper I've ever seen. Only issue otherwise all good.
Comment from Hotel Management
11 Nov 2024 by Reception, Hotel Management
Thank you for your review!
by A verified traveler
Posted 18 Oct 2024
Lovely place
Comment from Hotel Management
20 Oct 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 17 Oct 2024
I was nade to feel very welcome
Comment from Hotel Management
17 Oct 2024 by Reception, Hotel Management
Thank you very much! Hope to see you in the future.
by A verified traveler
Posted 4 Oct 2024
Easy to get too and a reasonable price very helpful receptionist and considerate put us a long way from birthday party going on in hotel
Comment from Hotel Management
4 Oct 2024 by Reception, Hotel Management
Dear Sally, we're so happy that you had a great experience with us! Looking forward to seeing you soon.
by A verified traveler
Posted 22 Sep 2024
The staff were really friendly. Had a welcome pack for my young daughters. Late check out of 11am. Breakfast really well stocked. Additional £10 for 4 of us to have breakfast when we booked through Expedia. Pool was good and we could still use this after check out. Very quiet pool, has it to ourselves most the time.
Fire alarm dis go off 5 times in 30 mins during the night, clearly a fault as it was switched off as soon as it went off. Not really something that can be helped so I don't have an issue with it. Room was really spacious, bed was comfy, bathroom very dated but this didn't bother us for the price we paid. I gave it 4 stars because it is a dated hotel however everything else was good. Friendly staff is always important and they were lovely and welcoming.
Comment from Hotel Management
22 Sep 2024 by Reception, Hotel Management
Thank you for your review, we're glad you enjoyed the amenities and had a good experience with the staff. Hope to see you again soon!
by A verified traveler
Posted 20 Sep 2024
The rooms need a refurb. Strange smell of gas (which the staff assured me wasn't gas. Friendly staff. Decent breakfast. Good parking
Comment from Hotel Management
21 Sep 2024 by Reception, Hotel Management
Thank you for your review.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 15 Sep 2024
nice breakfast
dated infrastructure
by A verified traveler
Posted 6 Sep 2024
Comfortable rooms and pleasant public areas. Excellent breakfast. Room let down by the dated bathroom and poor shower. All the staff we dealt with were very professional and had time for you.
Comment from Hotel Management
13 Sep 2024 by Reception, Hotel Management
Thank you for the lovely review.
