Ratings based on 612 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
I travel for work
The bed was extremely in bad shape, when i asked at the desk I was informed. “ yes some of them are, we don’t have the finances to change them all”.
The traffic noise is extremely disruptive at all hours of the day and worse at night, and the middle of the night.
by A verified traveler
Posted 19 Dec 2024
The whole city sucks, but this hotel is fine. This is the only sparking spot of my trip to this city.
For those Asian from HK or mainland of China, be prepared to spend one hour or so at the airport after customs check. This is because they will lead you to the dog to check if you have anything even if you claim nothing, regardless of your visa type.
by A verified traveler
Posted 15 Dec 2024
Reasonable sized room. Bed was comfortable, nice shower. Lower floor near the road is noisy, upper room above the car park is quiet. Restaurant is meant to be good and was busy, but we didn't try it. Furniture in our room was old and tatty. If you pay for parking, you have to use a key to get a pole down, which is a bit cumbersome.
by A verified traveler
Posted 28 Nov 2024
I found the resupply of milk didn’t happen
Comment from Hotel Management
29 Nov 2024 by Sarun, Hotel Management
Dear Kim,I hope this message finds you well. I would like to sincerely apologize for the inconvenience you experienced regarding the resupply of milk during your stay. It is certainly not the standard of service we aim to provide, and I understand how this impacted your comfort.Please be assured that we are addressing this issue with our team to ensure that such oversights do not occur in the future. We truly appreciate you bringing this matter to our attention, as it helps us to improve our services.If there is anything else you need or if we can assist with any further requests during your stay, please don’t hesitate to reach out to us. Your comfort and satisfaction are our top priority.Thank you for your understanding, and we hope to have the opportunity to welcome you again in the future.Warm regards,Sarun Im
by A verified traveler
Posted 21 Sep 2024 on Wotif
Travelled for training for work, carpark was booked yet on arrival reception was closed and the call centre couldn't help with Parking space. The rooms were dirty, there was bit's of food on the bench top's and blood smeared on the mirror in the bedroom and a dirty syringe in the fan in the bathroom. The couch and bed mustve been used as a trampoline as they both had sag dents and were terrible.
I would not recommend this place to anyone, even the bed bug's had moved on.
Horror of an experience.
by A verified traveler
Posted 25 Aug 2024 on Wotif
Nice and spacious, great position and perfect for a family with children
Comment from Hotel Management
3 Sep 2024 by April , Hotel Management
We're glad your experience at Punthill Oakleigh was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Annika, Hotel Management
Hi!Thanks for the feedback!
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
6 Sep 2024 by Annika, Hotel Management
Hi George thanks so mcuh for leaving a great review!
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
6 Sep 2024 by Annika, Hotel Management
Hi David,Thanks for the feedback!
by A verified traveler
Posted 14 Jul 2024 on Wotif
Good clean apartment !
Comment from Hotel Management
18 Jul 2024 by April Railton, Hotel Management
Hello Sandra, Thank you for taking the time to leave your feedback, we hope to host your next stay in the area.
