Ratings based on 21 Verified Reviews

4.8 out of 5
4.7 Room cleanliness
5.0 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Apr 2024
I chose this property because of it's location. The staff were very friendly & efficient. The bed is too hard for my liking. Overall, I'm satisfied with my accommodation experience at Soleil.
Comment from Hotel Management
13 May 2024 by Trần Lê Nhật Tân, Hotel Management
Thank you so much for your review. All your nice words are the greatest motivation to help us work harder and harder every day. We hope to have other chances to service shortly. Wishing you all the best of luck.
4 out of 5
by A verified traveler

Posted 31 Mar 2024
The staff here was amazingly friendly and went above and beyond to offer great service. They offered items not from their standard menu for breakfast and additional drinks. They were very helpful at checkin at providing information about the popular tourist areas to visit. Thank you so much! The coffee was also some of the best I’ve had anywhere. The property was well located near the imperial city and walkable across the river to some of the commercial areas of the city and nightlife. Detriments were: the mattress is one of the worst I’ve ever slept on in a hotel, with little padding and feeling the metal spring structure. Woke up sore both nights. The bathroom shower has no enclosure and drain was extremely slow, leaving a pool of water in the bathroom every time the shower was run.
Comment from Hotel Management
7 Apr 2024 by Trần Lê Nhật Tân, Hotel Management
Thank you very much for taking your precious time to send us a good review. We appreciate it. Your happiness is one of the most important targets of our business that we have expected to reach. We feel so honored to have a chance to give you a satisfying experience at Soleil Boutique Homestay. Once again, thank you for your kindness, and hope to see you next time.
4 out of 5
by A verified traveler

Posted 22 Mar 2024
Location was great as close to bridge areas and restaurants. Cidadel walking distance. Only downside was that bed was hard. Used to softer comforts.
Comment from Hotel Management
30 Mar 2024 by Trần Lê Nhật Tân, Hotel Management
Thank you so much for your review. All your nice words are the greatest motivation to help us work harder and harder every day. We hope to have other chances to service shortly. Wishing you all the best of luck.
3 out of 5
by A verified traveler

Great location and staff but cold

Posted 27 Jan 2024 on Hotels
The staff is excellent and the location superb, very near to the citadel. But it has not heater and it's really cold. The breakfast is just ok
5 out of 5
by A verified traveler

Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Anna , Hotel Management
Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.
5 out of 5
by A verified traveler

Posted 6 Oct 2023
Could be the best place I’ve stayed in all of Vietnam. The staff were so helpful and friendly. The rooms were extremely clean and stylish. Great location. Next to the citadel. The breakfast was amazing too, with lots of options. This place is amazing and I hope to come back soon. Thanks so much Soleil.
Comment from Hotel Management
6 Oct 2023 by Anna, Hotel Management
Thank you very much for taking your precious time to send us a good review. We really appreciate it. Your happiness is one of the most important targets of our business that we have expected to reach. We feel so honored to have a chance to give you a satisfying experience at Soleil Boutique Homestay. Once again, thank you for your kindness, and hope to see you next time.
5 out of 5
by A verified traveler

Favourite hotel in VN this trip

Posted 24 Sep 2023 on Hotels
Close to the Citadel. Hotel arranged 7 seater car to pick up 4 people from Phu Bai airport for 355k. Driver was waiting with our name. Cars cannot enter the alley of hotel. You will be dropped off a few steps away in the car park across the alley. Staff were friendly and helpful. Rooms were nice and clean. Our room had air conditioning, fan, hairdryer, TV, fridge and kettle. Iron at reception if you need to borrow. Daily housekeeping if requested. No lifts (if you need one). Included Breakfast is fruit, hot or cold drink and banh mi with choice of eggs. Must try egg, coconut and salt coffees (iced). We stayed 4 nights so from the 2 day onwards we were offered other items for breakfast eg bun Bo, croissants, hamburgers, banh mi thit. The staff will let you know what’s available the next day to preorder. Hotel also arranged 7 seater car (which turned out to be a minivan as no 7 seaters were available) to our Danang hotel with stops on the way to see the fishing village, Lan Co beach and Hai Van Pass for the 4 of us @ 330k each plus 350k for private car = 1.67 million VND. Grab is available in Hue. Not sure if available from the airport. Hotel offers tours as well. Nearby: * Must try SƯỜN CAO BỒI - BBQ & More * and Chè Huế 20 món - Ngọc Hiền * supermarket Co.opmart Huế. * Dong Ba market we found prices were inflated for tourists. * Fast Food 22 restaurant is catered for western tourists (the restaurant owner told us). Food is delicious but not authentic.
Comment from Hotel Management
28 Sep 2023 by Anna, Hotel Management
1.All the employees at Soleil Boutique Homestay started the day with the best-ever joy when reading your review. Your beautiful words are a great source of encouragement for all staff at Soleil Boutique Homestay to give their best effort of working. Once again, thank you so much for your kindness, and hope to see you again.
5 out of 5
by A verified traveler

Posted 6 Sep 2023
Property was in a great location for the imperial city and to walk around Hué. The staff were wonderful and so helpful. The facilities and rooms were good. We would stay again.
Comment from Hotel Management
7 Sep 2023 by Anna, Hotel Management
Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.
5 out of 5
by A verified traveler from New York

Posted 9 Aug 2023
We had a great stay at Soleil. The staff are very friendly and provides helpful instructions on tours and transportation. There is a cafe downstairs where we can have complimentary breakfast.
Comment from Hotel Management
10 Aug 2023 by Anna, Hotel Management
Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.
5 out of 5
by A verified traveler from Bloomington

Posted 11 Mar 2023
We booked this hotel as it was one of the closest to the historic Citadel. We walked just about everywhere. Very pleasant city and interesting riverfront. Hotel helped us book a couple tours and taxi to train station. Good breakfast and clean and comfortable room and common areas. Hue has some great streets and restaurants for locals and tourist. Recommend 3 or 4 days to experience the town and surounding areas.
Comment from Hotel Management
18 Mar 2023 by Anna, Hotel Management
Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.Thank you so much for your review. All your nice words are the biggest motivation to help us work harder and harder. We hope to have other chances to service in the near future. Wishing you all the best of luck.