Ratings based on 16 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Great bed

Posted 6 Jul 2020 on Hotels
The hotel is on walking street, so I was afraid it would be noisy, but it wasn’t too bad. The room is really nice, with a very comfortable bed and nice staff.
Comment from Hotel Management
9 Jul 2020 by Han, Hotel Management
Thank you so much for your review! We are happy that you enjoyed your stay at our hotel. Wish you all well and all the best!
5 out of 5
by A verified traveler

Posted 4 Mar 2020
Great staff, clean rooms. This is a nice spot if in Hue.
Comment from Hotel Management
15 Mar 2020 by Han from Gardenia , Hotel Management
Thank you so much!
5 out of 5
by A verified traveler

Comfortable stay in Hue

Posted 16 Nov 2019 on Hotels
It rained all day the day we arrive Hue. The hotel staff were every friendly. Gave us recommendations on attractions and food. And helped us book a driver for the day. The room has two King beds, comfortable and clean. The breakfast had good variety of Western food, local fruit, and the lady made beef noodle soups for us. You also has a choice of eggs if you don’t want noodle soup. But her noodle soup was very good.
Comment from Hotel Management
16 Nov 2019 by Hannah, Hotel Management
We would like to extend our gratitude to you for sending us your comments regarding your stay at Gardenia Hue Hotel. We are happy to see that you had pleasant time with us during your visit, the team cannot be thankful enough for you for your candid comments, but our future guests with highly valuable information. We are definitely sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We truly look forward to welcoming you back to Hue in the near future!
5 out of 5
by A verified traveler from Melbourne, Australia

Posted 15 Nov 2019 on Wotif
Perfect hotel for those who are happy to do their own thing. I appreciated that the staff didn't chase me to use their spa services or call me in the evenings to book transfers as I experienced in other hotels. And they were more than happy to help when I did need assistance! Very clean rooms, great WiFi and plenty of breakfast options to make a good start to your day. Highly recommended and I would consider again if I found myself in Hue in the future.
Comment from Hotel Management
15 Nov 2019 by Hannah, Hotel Management
Thank you for choosing us and for taking the time to share your feedback of your visit. We are very happy that you had a wonderful holiday at our hotel with our excellent staffs, great service as well as the breakfast. We will surely pass on your generous words of recognition to all our associates. We truly look forward to welcoming you back to Hue in the near future!
4 out of 5
by A verified traveler

Posted 31 Oct 2019 on Wotif
Hotel is a in a great location, staff are lovely and well spoken in English, they were very helpful with what to do in Hue. The room was great quality and at a good price with nice amenities.
Comment from Hotel Management
4 Nov 2019 by Hannah, Hotel Management
Thank you for taking your time to write a nice review. We are glad to hear that you had enjoyed your stay with us. It is a pleasure to welcome you again to our beautiful property next time you are travelling to Hue.
4 out of 5
by A verified traveler

Posted 28 Jul 2019
Clean and welcoming. Lovely service. A good solid choice in Hue.
Comment from Hotel Management
29 Jul 2019 by Hannah, Hotel Management
Thank you for taking time write us the review. We are glad to know that you had enjoyed stay with us. We are looking forward to welcome you back our hotel in near future.
4 out of 5
by A verified traveler

Posted 21 Apr 2019 on Hotels
A great hotel with competent staff. Central location with superior bedroom and balcony view, The staff is very attentive and helpful and always happy to help when needed. I would definitely stay here again.
Comment from Hotel Management
25 Apr 2019 by Hannah, Hotel Management
Dear Andy Nguyen, Thank you for choosing our hotel for your stay and taking time write us a review. Your kind words will be forwarded to all our team to keep them motivated. Whenever you are still here, we do hope that you would let us know every inconvenience if any, so that we can make your stay more enjoyable. Thank you.
5 out of 5
by A verified traveler

An awesome hotel close to restaurants and shops.

Posted 19 Apr 2019 on Hotels
Great stay at this Hotel! Staff are helpful, the place is clean and breakfast was good. Would recommend this place to others, would go back myself if in that area again.
Comment from Hotel Management
23 Apr 2019 by Hannah, Hotel Management
Dear Colleen, Thank you for choosing our hotel for your stay, and for taking time write us such a wonderful review. We are glad to learn that you had enjoyable time with us, hope to welcome you back our hotel in the near future.
5 out of 5
by A verified traveler

Posted 16 Feb 2019 on Hotels
The hotel was lovely, the staff were very helpful and the location was good. Breakfast options were a bit limited but that's the only negative.
Comment from Hotel Management
18 Feb 2019 by Hannah, Hotel Management
Dear Gavin, Thank you for choosing our hotel and for taking time write us a review. We are very glad to know that you had enjoyed the stay with us. Also we will noted your comment about the breakfast to our chef and make it improved. Do hope that we will have the second chance to welcome you back in the near future.