Ratings based on 199 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
The room itself was nothing special - it was fine, clean - but the staff was friendly and accommodated a late checkout, the breakfast buffet was solid, and the spa service I had was really nice and relaxing! It's about a 25 min walk to the citadel/imperial city.
by A verified traveler
Posted 11 Mar 2024 on Orbitz
Lovely and very helpful staff, very nice and extensive breakfast. Nice jacuzzi in the spa although hours for general guests were limited. The noise from the hallways was a bit loud in the rooms during the day but overall this was a great place to stay.
by A verified traveler
Posted 16 Feb 2024
Staff was excellent, breakfast was good,
by A verified traveler
the place to stay in Hue
Posted 21 Dec 2023 on Hotelsvery nice place to stay ,good atmosphere, great staff, good food like it a lot
by A verified traveler
Posted 7 Aug 2023
Love the staffs and everything
Comment from Hotel Management
12 Sep 2023 by Alba team, Hotel Management
Dear Kok Kiang, Warmest greeting from Alba Spa Hotel! Thank you for taking the time to share your detailed feedback regarding your recent stay at Alba Spa Hotel. We appreciate your positive comments about our lovely staff and everything.We hope to have chance to welcome you the next time you visit Hue. Sincerely, The Alba Hotel Team
by A verified traveler
Posted 28 Feb 2023
Had a 2-night stay at Alba. Staff are very helpful and friendly. There is an on-site spa as well. Breakfast buffet was quite good. The toon was large and bed was comfy.
by A verified traveler from Toronto
Posted 22 Feb 2023
Location was great and not far from the big Vincom mall as well as the bridges. Unfortunately the weather wasn't great during my 2 night stay but otherwise a nice hotel and good value. Breakfast was good and pretty similar to other comparable rated hotels. Would stay again
by A verified traveler
Posted 24 Aug 2022 on Hotels
by A verified traveler
Posted 22 Dec 2019
Staff were very helpful and always greeted us while a smile
Comment from Hotel Management
11 Jan 2020 by Reservation team, Hotel Management
Dear Valued Guests,
Warmest greetings from Alba Spa Hotel!
On behalf of the Alba Spa Hotel, we would like to send you our sincerest thanks for choosing our hotel as your accommodation during your trip in Hue city.
We truly do hope you had a wonderful stay and fabulous experiences at our hotel.
If you have any comments or feedback for our hotel, could you please reply on this email.
Or if you have any good comments for us, please do review us by the below link. Your review will surely be a great encouragement for our team to keep trying our best to provide enjoyable stays for our treasured guests.
Sincerely,
On behalf of Hotel Management
by A verified traveler
Posted 29 Oct 2019
They have a restricted time to use the jacuzzi which is inconvenient
