Ratings based on 166 Verified Reviews

4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Jun 2024
very clean and cozy hotel. The area is very close to center and markets!
Comment from Hotel Management
6 Jun 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for choosing Thanh Lich Royal Boutique Hotel and for your wonderful review!We are thrilled to hear that you found our hotel very clean and cozy. It's great to know that you enjoyed our convenient location, which is very close to the city center and markets!We appreciate your kind words and recommendation. We look forward to welcoming you back to Thanh Lich Royal Boutique Hotel for another pleasant stay!
5 out of 5
by A verified traveler

Posted 26 May 2024
Nice location and is part of the walking street
Comment from Hotel Management
31 May 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for choosing Thanh Lich Hotel for your trip to Hue and for sharing your feedback with us.We are delighted to hear that you enjoyed our hotel's nice location, which is part of the walking street. It's wonderful to know that our central location added to the convenience and enjoyment of your stay.Your kind words mean a lot to us and will be shared with our entire team. We truly appreciate your feedback.Once again, thank you for your valuable feedback and for choosing Thanh Lich Hotel. We look forward to welcoming you back on your next visit to Hue.
5 out of 5
by A verified traveler

Posted 7 May 2024 on Hotels
Friendly staff and good food served daily
Comment from Hotel Management
17 May 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
We sincerely appreciate you taking the time to share your feedback following your recent stay at Thanh Lịch Royal Boutique Hotel in Huế.It brings us immense joy to learn that you had a pleasant experience with us and that you found our staff to be friendly and our food to be satisfying throughout your stay. Providing exceptional service and delicious dining options are two aspects of our hospitality that we take great pride in, and we are delighted to see that we were able to meet your expectations in these areas.Your positive comments serve as a source of encouragement for our team, and they inspire us to continue delivering top-notch service to all our guests.Once again, thank you for choosing Thanh Lịch Royal Boutique Hotel for your accommodation needs in Huế. We hope to have the pleasure of welcoming you back in the future. Should you require any assistance with future bookings or have any further feedback to share, please do not hesitate to contact us.
3 out of 5
by A verified traveler

Posted 12 Mar 2024
Essen war ok, Personal sehr freundlich, im Bad zum Schlafzimmer keine Wand sondern nur Rollos
Comment from Hotel Management
13 Mar 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our food satisfactory and that our staff provided friendly service throughout your stay. We strive to ensure that all aspects of our guests' experiences meet their expectations. Regarding the bathroom layout, we apologize for any inconvenience it may have caused. Your feedback is valuable to us, and we will certainly take it into consideration for future improvements. We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Nice places to stay clean staff service it was nice and all way smiles food was good
Comment from Hotel Management
13 Mar 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you very much for your kind review and for choosing to stay at Thanh Lịch Royal Boutique. We are thrilled to hear that you had a pleasant experience with us and that you enjoyed our clean facilities, friendly staff, and delicious food. It's always our goal to provide a comfortable and enjoyable stay for our guests, and we're delighted that we succeeded during your visit. We hope to have the pleasure of welcoming you back for another great stay in the future
5 out of 5
by A verified traveler from Palisades Park

Posted 8 Mar 2024
Staff are kind and courteous!
Comment from Hotel Management
13 Mar 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for your wonderful feedback and for choosing to stay at Thanh Lịch Royal Boutique. We truly appreciate your kind words about our staff's kindness and courtesy. It's always our aim to provide exceptional service, and we're delighted that our team's efforts have made a positive impression on you. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Wish they had told me that the "night walking street" is right outside on the weekends. Lucky i got to see it, but i almost missed it
Comment from Hotel Management
24 Feb 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for your valuable feedback! We truly appreciate you choosing Thanh Lich Royal Boutique Hotel for your stay in Huế.We apologize for any inconvenience regarding the information about the "night walking street" outside the hotel on weekends. We always strive to provide our guests with the best possible experience, and your feedback helps us improve.We're glad to hear that you were able to experience the "night walking street" despite the oversight. Your satisfaction is important to us, and we will take your feedback into consideration to ensure that future guests are better informed about nearby attractions.Once again, we appreciate your feedback and your decision to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
4 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you to our guests for choosing Thanh Lich Royal Boutique Hotel for their journey. We look forward to welcoming you again in the future.
5 out of 5
by A verified traveler

Posted 9 Feb 2024
We stayed for 2 nights with 2 young children and this was great! Convenient location, family friendly connecting rooms & very good service
Comment from Hotel Management
15 Feb 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for choosing to stay at Thanh Lich Royal Boutique Hotel and for taking the time to leave us your feedback. We are delighted to hear that you had a great stay with your family and that you found our location convenient, our connecting rooms family-friendly, and our service very good. It was our pleasure to host you and your children, and we hope to welcome you back again in the future for another enjoyable stay.
4 out of 5
by A verified traveler

Overall… I would go back

Posted 8 Feb 2024 on Hotels
Reception and restaurant staff were excellent. Greeters at the door were always friendly and attentive.Hotel was clean. Good location. Daily laundry offered. A block down the street a vendor was providing workshops on how to make Asian hats, kites and artificial lotus flowers. Lots of fun. We were on the 11th floor next to the elevator. A bit noisy with the restaurant above. Hotel made a great effort to ask their visitors to remain quiet after 10:30pm. Bathtub / shower was not easy to get into / out (we are seniors) and amenities were a far reach. No recycling of plastic bottles. Pool had a lot of chlorine in it. Use of hot tub had to be scheduled in advance.
Comment from Hotel Management
15 Feb 2024 by Yen Chi (Ms.) / Ecommerce Executive, Hotel Management
Thank you for choosing Thanh Lich Royal Boutique Hotel for your stay. We appreciate your feedback and are delighted to hear that you found our reception and restaurant staff excellent. We're glad you enjoyed the friendliness and attentiveness of our greeters and found the hotel to be clean with a good location. We apologize for any noise disturbance caused by the restaurant above and appreciate your understanding as we strive to maintain a peaceful environment for all guests. Your comments regarding the bathtub/shower accessibility, lack of recycling for plastic bottles, and chlorine levels in the pool have been noted and will be addressed accordingly. We hope to welcome you back again in the future.