Ratings based on 476 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Antonio
Posted 27 Nov 2024
This hotel exceeds every expectation. Immaculately clean and spacious rooms in the Western style. The buffet in the morning is ample. The restaurant does not serve Vietnamese food.
by A verified traveler
Posted 20 Nov 2024
Beautiful hotel, conveniently located
Comment from Hotel Management
21 Nov 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear John,Warm greetings from Indochine Palace Hue.Thank you for your kind review! We're delighted to hear that you enjoyed our beautiful hotel. We’re also glad that our convenient location added to your experience. We hope to have the pleasure of welcoming you back on your next visit!Warm regards,
by A verified traveler
Posted 3 Nov 2024
The staff, and in particular Mr Joey, were all wonderful, friendly and very helpful. Mr Joey gave me some great advice on places to visit in Hue and arranged to have a boxed breakfast for me as I was checking out very early. Thank you so much.
Comment from Hotel Management
19 Nov 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear William,Warm greetings from Indochine Palace Hue,Thank you so much for your kind words! We're delighted to hear that our team, especially Mr. Joey, positively impacted your stay. It’s wonderful that his recommendations helped you make the most of your time in Hue. I’ll pass along your thanks to Mr. Joey and the rest of our team. Thank you very much for your recommendation and we do hope to welcome you back soon for another memorable stay.Sincerely,
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Alexander,Warm greetings from Indochine Palace.Thank you very much for your feedback. We are pleased that you have enjoyed your stay at Indochine Palace Hotel. We hope to have the opportunity to welcome you back next time.Sincerely,
by A verified traveler
Posted 25 Oct 2024
Old world charm, great breakfasts and the evening menu was also excellent. We slept well despite being near a main road, no noise. The airport transfers were convenient and reasonable price.
Comment from Hotel Management
29 Oct 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Michael,Warm greetings from Indochine Palace Hue,Thank you for your kind words! We’re delighted to hear that you enjoyed a comfortable stay with our facilities, great breakfast, and convenient airport transfer. Thank you so much for your recommendation and we look forward to welcoming you back in the future!Warm regards,
by A verified traveler
Posted 20 Sep 2024
Outstanding property with fantastic service and delightful food selections
We stayed 2 evenings and wish We could have stayed longer
Comment from Hotel Management
2 Oct 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Paul,Warm greetings from Indochine Palace Hue,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our property, fantastic service, and delightful food options. It’s great to know you had such a positive experience during your stay. Thank you very much and we also wish you could have stayed longer with us. Sincerely,
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear An,Warm greetings from Indochine Palace Hue,We would like to extend our appreciation for your feedback during your stay with us.Thank you & best regards,
by A verified traveler
Posted 31 Aug 2024
Beautiful hotel, everything are perfect from the entrance, to the rooms, views, pool. Staffs are very friendly and helpful. Will recommend and be back for sure
Comment from Hotel Management
16 Sep 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Lam,Warm greetings from Indochine Palace Hue,Thank you so much for your wonderful review! We’re thrilled to hear that you found everything about our hotel to be perfect, from the entrance to the rooms, views, and pool. It’s fantastic to know that our staff made a positive impression with their friendliness and helpfulness.We truly appreciate your recommendation and look forward to welcoming you back for another great stay.Warm regards,
by A verified traveler
Posted 30 Aug 2024
Great services. Friendly & professional staff. A little noise from the traffic side of the hotel.
Comment from Hotel Management
16 Sep 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Nghi,Warm greetings from Indochine Palace,Thank you for your kind review! We’re delighted to hear that you found our services and staff to be friendly and professional.We apologize for the inconvenience caused by the traffic noise. Your feedback is important to us, and we’ll explore ways to minimize this issue for a more peaceful stay.We appreciate your comments and hope to have the pleasure of welcoming you back for an even better experience.Warm regards,
by A verified traveler
Posted 25 Aug 2024
Wonderful stay
Comment from Hotel Management
30 Aug 2024 by Philippe Lecluse – Director of Operations, Hotel Management
Dear Graeme,Warm greetings from Indochine Palace Hue,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future!Sincerely,
