Ratings based on 78 Verified Reviews

4.2 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Disappointed.

Posted 28 Oct 2019 on Hotels
Breakfast was appalling . Not even 1 star. No espresso or Cappucino on offer or if one wanted some cheese in the omelette also not on offer. Catering surely for the Western market not considered. As for service same rating.Have stayed several times at this hotel and it’s gone down hill. Will not be staying there again. Have skipped breakfast on all previous trips. Definitely a wise decision. A shame as Hotel position is good and really could be transformed into a 4/5 star hotel.
4 out of 5
by A verified traveler from Denver, Colorado

Posted 17 Apr 2019
Great historical building in an extremely convenient location. Owners did a great job of bringing the hotel back to its former glory. Unfortunately it has been neglected, and is now somewhat shabby and dusty. Still, the Mansion Hotel is a wonderful opportunity to revisit the roaring 20s in Shanghai.
Comment from Hotel Management
18 Apr 2019 by Jay Wang, Hotel Management
Thanks for your comments and we will share it with our management and staff. Hope to see you soon.
4 out of 5
by A verified traveler

Shanghai style

Posted 19 Mar 2018 on Hotels
People who like shanghai style would like this hotel. It’s very vintage. For those that don’t, it would look creepy I reckon.
3 out of 5
by Eva

This traveler left a rating score only Posted 19 May 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Old French precinct

Posted 9 Apr 2017
Pros: Aesthetically beautiful and very comfortable. A small breakfast served on a tray in the dining room was included in the price.
Cons: A drawback for us was the limited English spoken by even Receptionist staff so we did not manage to arrange some things we had wanted assistance with.
Location: There is a fairly large park close be and a range of eating places , plus many options for shopping nearby (including an Apple shop).
We loved staying in this beautiful building designed by famous French architect Lafayette; it's a reminder of former, grand times. Our room was very spacious with lovely furniture and though it faced the street, no traffic sound intruded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 13 Dec 2016
Wonderful historic hotel. Well located in the former French Concession
5 out of 5
by A verified traveler

Very cool stay in gracious area

Posted 23 Nov 2016 on Hotels
Very very cool old mansion converted to lux property. Beautiful room/ bath really lux. Bed ok. airflow on my courtyard room weird. staff pro and nice, English can still sometimes be challenging, but hey its China. I'd return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Comfortable stay and beautiful hotel.

Posted 15 Nov 2016 on Orbitz
Pros: Good location and good service.
Cons: No.
Location: Train station is nearby and lots of shops around.
Room is very tidy and comfortable. When we walk in the room, we saw 2 big pears on the table and later afternoon they sent another 3 oranges to our room. So nice. The bed is very good to sleep. The room is very classic and beautiful. We love it. We definitely will stay in this hotel next time.
4 out of 5
by A verified traveler

Pretty Good Hotel.

Posted 1 Nov 2016 on Hotels
The Mansion Hotel has impressive and interesting rooms. Cleanliness and comfort were good. The wifi was bad. The area around the hotel is excellent and walking distance to many shops, restaurants and bars.
5 out of 5
by PETER from Melbourne

A great find in Puxi

Posted 16 Jan 2016 on Hotels
A lovely small hotel with a fascinating history. It would be nice for guests to be able to learn more about its former owners and its history. The most comfortable bed we have slept in. Great that you can open the windows even if it was mid winter - very unusual for a hotel. The two slight disappointments were the breakfast (limited by western hotel standards) - and the quality of the WI-Fi which could have been stronger.