Ratings based on 501 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Great location. Helpful staff
Comment from Hotel Management
1 Dec 2024 by Zoe, Hotel Management
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai
by A verified traveler
Posted 26 Nov 2024
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Comment from Hotel Management
27 Nov 2024 by Zoe, Hotel Management
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai
by A verified traveler
Posted 12 Nov 2024
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Comment from Hotel Management
15 Nov 2024 by Zoe, Hotel Management
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai
by A verified traveler from Brookline
Posted 1 Sep 2024
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Comment from Hotel Management
4 Sep 2024 by Zoe, Hotel Management
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai!
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Zoe, Hotel Management
Dear guest, we are pleased to learn that you have had a pleasant time at the ASCOTT Service Apartment on Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards. We look forward to welcoming you again to the Est é e Service Apartment on Huaihai Road in Shanghai
by A verified traveler
Posted 7 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Zoe, Hotel Management
尊敬的宾客, 我们很高兴得知你在上海淮海路雅诗阁服务公寓过得很愉快。同时，我们很高兴在服务和质量标准方面达到您的期望, 我们期待着再次欢迎您光临上海淮海路雅诗阁服务公寓。
by A verified traveler
Posted 4 May 2024
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Comment from Hotel Management
7 May 2024 by Zoe, Hotel Management
尊敬的宾客, 我们很高兴得知你在上海淮海路雅诗阁服务公寓过得很愉快。同时，我们很高兴在服务和质量标准方面达到您的期望, 我们期待着再次欢迎您光临上海淮海路雅诗阁服务公寓
by A verified traveler
Posted 18 Apr 2024
Everything was perfect. Except the receptionist service attitude.
Comment from Hotel Management
7 May 2024 by Zoe, Hotel Management
尊敬的宾客, 我们很高兴得知你在上海淮海路雅诗阁服务公寓过得很愉快。同时，我们很高兴在服务和质量标准方面达到您的期望, 我们期待着再次欢迎您光临上海淮海路雅诗阁服务公寓
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
27 May 2024 by Zoe, Hotel Management
尊敬的宾客, 我们很高兴得知你在上海淮海路雅诗阁服务公寓过得很愉快。同时，我们很高兴在服务和质量标准方面达到您的期望, 我们期待着再次欢迎您光临上海淮海路雅诗阁服务公寓。
by A verified traveler from Seoul
Posted 12 Apr 2024
I arrived at 11 am, then they just gave me early check-in.
Location is just nearby Xintienti.
Room is a bit old, but clean.
I can recommand this place to my friends.
Comment from Hotel Management
7 May 2024 by Zoe, Hotel Management
尊敬的宾客, 我们很高兴得知你在上海淮海路雅诗阁服务公寓过得很愉快。同时，我们很高兴在服务和质量标准方面达到您的期望, 我们期待着再次欢迎您光临上海淮海路雅诗阁服务公寓
