Ratings based on 242 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2024
Good price (after discount) for the quality. Nice Taiwanese style breakfast.
Comment from Hotel Management
24 Mar 2024 by Cynthia, desk service, Hotel Management
Thank you for choosing to stay at Unique Holiday Hotel, thank you for using your precious time to rate our hotel, and thank you for being satisfied with the meals we provided. We look forward to having the opportunity to serve you again next time you visit Hualien.
by A verified traveler
Posted 26 Dec 2023
Clean, comfy, convenient and with healthy vegetarian buffet breakfast. 25 minutes walk west to train station and 20 minutes east to ocean front with plenty of eateries in between.
by A verified traveler
Posted 12 Oct 2020
Comment from Hotel Management
15 Oct 2020 by 櫃檯服務人員 Cynthia, Hotel Management
謝謝您能選擇非凡假期大飯店入住,謝謝您給我們滿意的評分,我們會再接再厲,繼續提供客人美好的住宿回憶。期待您的再度光臨,並繼續給予我們支持與鼓勵。
by A verified traveler from 台北
Posted 4 Oct 2020
房間地毯很舊且髒，浴室設備差像一般小旅社，房間內沒有椅子，飯店停車場只能停8～9輛汽車，早餐菜色真的不行，這次是因為連假房間不好找，所以入住，以後不考慮再來
Comment from Hotel Management
15 Oct 2020 by 櫃檯服務人員 Cynthia, Hotel Management
感謝您選擇非凡假期大飯店做為您此次旅遊的一部份,感謝您花時間為我們填寫住宿評鑑,針對未達您期待的部份,在此致上由衷的歉意。我們已針對您提出的每一項問題，要求相關部門積極進行改善,懇請您給予我們一個改進的機會，期待您的再次蒞臨！
by A verified traveler
Posted 26 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by 櫃檯人員 LIN, Hotel Management
謝謝您能選擇非凡假期入住,謝謝您給予的評分及肯定,您的評分給予了我們支持及鼓勵,期望您下次蒞臨花蓮還能夠有機會為您服務,我們會用最好的空間及服務來接待您。
by A verified traveler from Vancouver, Canada
Posted 4 May 2019
This is a great hotel. The staff are very friendly and holdout. The room is clean and the breakfast is excellent. The pickup and drop off from the train station to the hotel is a great service. The staff went beyond in helping guests. They even made vegetarian meals for vegetarians, so this is a great hotel. The location is great, you can bike to the train station or the night market within 5 to 10mins. There are many good restaurants nearby. For the price you pay, this is a great choice. I am surprised that not many people book this one, please give this hotel a try, you will like it. Highly recommended!
Comment from Hotel Management
11 May 2019 by 客服部, Hotel Management
Thank you for choosing an extraordinary holiday. Thank you for your rating and recognition. Your rating has given us support and encouragement. We hope that you will have the opportunity to serve you next time you come to Hualien. We will use the best space and service. Receive you.
by A verified traveler
Convenient location
Posted 4 Jan 2019 on HotelsHotel is in a reasonable Convenient location. It’s in between the train station and the night market.
The manager is SUPERB nice and helpful.
Comment from Hotel Management
7 Jan 2019 by 客服部 Lin, Hotel Management
Thank you for your support and affirmation, we hope that the guests staying can feel comfortable and comfortable. In the future, our team will continue to strive for quality service. I hope that you will have the opportunity to serve you next time you come to Hualien.
by A verified traveler from UK
Clean comfortable stay
Posted 2 Dec 2018 on HotelsGood location about 20 minute walk to Hualien station. Staff were very friendly and helpful even though they didn’t speak much English. They offered to help me order a vegetarian takeaway and the following day made me a vegetarian breakfast. Room was very comfortable and clean. There is a common room downstairs with free tea and coffee.
Comment from Hotel Management
6 Dec 2018 by 客服部 Lin, Hotel Management
Thank you for your support and affirmation, we hope that the guests staying can feel comfortable and comfortable. In the future, our team will continue to strive for quality service. I hope that you will have the opportunity to serve you next time you come to Hualien.
by A verified traveler
Happy traveler
Posted 5 Nov 2018 on HotelsA nice hotel with modern design. It was really close to the night market and had easy and useful onsite parking
Comment from Hotel Management
8 Nov 2018 by 邱若語, Hotel Management
Thank you very much for your stay! I hope that you will have the opportunity to come to this hotel next time! Welcome to your arrival.
by A verified traveler from Canberra
Posted 17 Oct 2018
Excellent in an excellent city and in an excellent country.
Comment from Hotel Management
26 Oct 2018 by Lin, Hotel Management
Thank you for staying at our hotel. Thank you for your feedback!
