Ratings based on 549 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Jul 2024
Finding parking spaces is quite challenging.
1 out of 5
by A verified traveler

Posted 22 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by FO, Hotel Management
Dear Sir,Thank you very much for choosing to stay with us during your trip to Hualien. We are truly sorry that your stay with us did not meet your expectations, and we would greatly appreciate if you could provide us with more feedback or suggestions to help us improve and enhance our services. Thank you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2022 on Hotels
4 out of 5
by A verified traveler

Posted 6 Jan 2021
ideal for simple overnight stay. Hope there are more channels on the tv though.
3 out of 5
by A verified traveler

Posted 29 Jan 2020
The service over all is excellent. However, the hotel itself is may set you back 50 years. It is definety not international standard, as it is stated as part of the name of this hotel. The so call "Family Pool," is actually a dried up hot tub.
4 out of 5
by A verified traveler

Whole hearted service from front desk staff

Posted 4 Jan 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Posted 1 Sep 2019
Service was good and room was generally clean. Only on the first night, the pillow had a terrible smell.
3 out of 5
by A verified traveler

Posted 26 Mar 2019
Decent value hotel a bit off center of the city by foot