Ratings based on 225 Verified Reviews

3.8 out of 5
92% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Clean, good food options
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2023
2 out of 5
by A verified traveler

Posted 13 Jul 2023 on Orbitz
Had a good experience here 5 years ago but this time was a different story. Place is run down. Mold throughout the bathroom. Loose faucets and used toothpicks under the bed. Lobby smells like a sewage.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2020
3 out of 5
by A verified traveler

Good location for stat

Posted 4 Nov 2019 on Hotels
Location is really good , but the room and place was not clean enough , we could smell the smoke but the room is non-smoking room. The bed and pillows didn’t smell good in the beginning , but they changed the pillowcases and sheet for us in the end.
Comment from Hotel Management
21 Nov 2019 by 訂房組, Hotel Management
Dear Customer, It is our privilege to have you stay with us during your recent trip in Hualien. We appreciate your comments and suggestions that will surely help us to improve our services. We sincerely look forwards to serving you again in the near future. Thank you.
5 out of 5
by A verified traveler

Posted 28 Dec 2018
Nice hotel close to the railway station Good breakfast also
4 out of 5
by A verified traveler from Singapore

Nice stay! Value for money!

Posted 23 Dec 2018 on Hotels
Hotel's condition is generally considered new and well kept. Location is a little bit further from city but great for those who drives since plenty of streets parking lot.
2 out of 5
by A verified traveler from California

Posted 21 Nov 2018
We found roaches in the first room they put us in. In general, the staff seems unfriendly and moody. Customer service can improve vastly. Also hard to even arrange for a shuttle to the train station. Breakfast was the only thing that was decent during our stay.
5 out of 5
by A verified traveler from los angeles

Posted 10 Oct 2018
close to hualien train station. many car rental services nearby.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2018 on Hotels
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