Ratings based on 316 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
Gym and Sauna were closed and I was not informed before I arrived
Comment from Hotel Management
21 Jun 2024 by Fullon Hotel Hualien, Hotel Management
Dear James, Thank you for taking your valuable time sharing your feedback with us.Regarding the maintenance of the gym and sauna, we will enhance staff training and improve these situations. We apologize for the inconvenience of not being able to use these facilities. We welcome you to visit Fullon Hotel Hualien again during the summer to enjoy our complete facilities.Fullon Hotel Hualien will continue to strive for excellence, and we hope to have the opportunity to serve you again in the future.We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
by A verified traveler
Posted 13 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by 福容大飯店 花蓮, Hotel Management
親愛的貴賓 Boon Huat 先生/小姐您好，非常感謝您喜歡福容大飯店 花蓮，希望有機會能夠再為您服務！祝 日日順心。
by A verified traveler from sunnyvale
Posted 1 Dec 2023
Ocean view room, clean in and out also big size.
Nice patio that you can enjoy the breeze from ocean.
Staff are excellent and willing to assist , Great stay , recommend
Comment from Hotel Management
5 Dec 2023 by Fullon Hotel Hualien, Hotel Management
Dear Changyun, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
by A verified traveler
Posted 31 Oct 2023
Excellent services from the staff.
Comment from Hotel Management
1 Nov 2023 by Fullon Hotel Hualien, Hotel Management
Dear Kevin, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
by A verified traveler
Posted 25 Sep 2023
Awesome service and facilities! Surrounding is quiet and suitable for relaxing
Comment from Hotel Management
26 Sep 2023 by Fullon Hotel Hualien, Hotel Management
Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien
by A verified traveler
Travaling
Posted 29 Dec 2022 on HotelsOverall the stay was good. The hotel has amazing breakfast.
The room is bit outdated, need some change in the carpet. The carpet was old and dirty looking and there is a stain on the bed cover.
The bed is comfortable.
Comment from Hotel Management
30 Dec 2022 by Fullon Hotel Hualien, Hotel Management
Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are sorry to hear your comments about our room. Meanwhile we are truly regret that our carpet couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien
by A verified traveler
Posted 29 Jan 2022 on Hotels
Comment from Hotel Management
6 Feb 2022 by 福容大飯店 花蓮, Hotel Management
親愛的貴賓您好，非常感謝您此次下榻福容大飯店 花蓮，感謝您給予的回饋，讓我們有進步的空間，針對您的寶貴建議我們會加強改善！希望有機會能夠再為您服務！祝 日日順心。
by A verified traveler
Posted 4 Nov 2021 on Hotels
Comment from Hotel Management
5 Nov 2021 by 福容大飯店 花蓮, Hotel Management
親愛的貴賓您好，非常感謝您喜歡福容大飯店 花蓮，希望有機會能夠再為您服務！祝 日日順心。
by A verified traveler
Posted 13 Feb 2020 on Hotels
Comment from Hotel Management
19 Feb 2020 by 福容大飯店 花蓮, Hotel Management
親愛的貴賓您好，非常感謝您的讚賞，希望有機會能夠再為您服務~
by A verified traveler
Awesome Stay
Posted 9 Jan 2020 on HotelsMy stay was amazing. The hotel was very clean, has a nice dining area, and the staff are very nice.
Comment from Hotel Management
10 Jan 2020 by Fullon Hotel Hualien, Hotel Management
Thank you for your positive comments! Thank you very much! We hope to have the opportunity to serve you again~
