Ratings based on 752 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The water always accumulated in the shower area and the water spilled into bathtub area and pedestal pan area.
Comment from Hotel Management
21 Nov 2024 by Atthapon P., Hotel Management
Dear Peh Teck, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a shower room. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards,Atthapon PansriAmaranta Management
by A verified traveler
Posted 2 Nov 2024
The staff were helpful and amazingly friendly to us even though we did not speak the language.food was very variable and tasty with many specific thai recipes. The 8th floor swimming pool was a big attraction and we often spent time in the afternoons at the hotel cafe on 1st floor. Lastly although Bangkok is a very busy city the situation of the Amaranta hotel is ideal for city access/amenities
Comment from Hotel Management
3 Nov 2024 by Atthapon P., Hotel Management
Dear Valerie, Thank you for sharing a review of your recent experience. We are so pleased to hear that you are satisfied with our hotel and services. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon PansriAmaranta Management
by A verified traveler
Posted 9 Oct 2024
Great staff and service. Our room was a little dated but had very comfortable beds and plenty of space for our family of five. We also really enjoyed the pool and food onsite.
Comment from Hotel Management
14 Oct 2024 by Paitoon Boonsri, Hotel Management
Dear Vanessa Louise, Thank you for sharing a review of your recent experience. We are so pleased to hear that you are satisfied with our hotel and services. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Paitoon BoonsriGeneral Manager Amaranta Management
by A verified traveler
Posted 2 Oct 2024
It is first time i write a review about a hotel, worst experience in my life, they chage me extra because bedshed dirty, I never hear this before.
Comment from Hotel Management
5 Oct 2024 by Paitoon Boonsri, Hotel Management
Dear Mr. Chai, Thank you for taking the time to write a review. I appreciate your comments and regret to hear that you were disappointed with the items dirty charge. We need to follow the policy and that will be cost for cleaning, and we hope to see you again in the near future. Best Regards, Paitoon BoonsriGeneral Manager Amaranta Management
by A verified traveler
Posted 30 Sep 2024
good
Comment from Hotel Management
5 Oct 2024 by Paitoon Boonsri, Hotel Management
Dear Farel Van , Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards,Paitoon BoonsriGeneral Manager Amaranta Management
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Atthapon P., Hotel Management
Dear Terence, Thank you for leaving us a valued feedback. We appreciated your feedback and understanding your needs during the stay experience. We always work hard to help guests find the right fit in a service. I’ll be sure to share your comments with my team to ensure we continue to improve on delivering exceptional service. We look forward to hearing from you again soon. Best Regards, Paitoon BoonsriGeneral Manager Amaranta Management
by A verified traveler from Bang Lamung District
Posted 14 Sep 2024
The staff and service were wonderful, the breakfast buffet was delicious. David was very helpful and even walked my cell phone over to me after I checked out and left. Arty and Nammon were really helpful.
Comment from Hotel Management
15 Sep 2024 by Atthapon P., Hotel Management
Dear Mrs. Joan, Thank you for sharing a review of your recent experience. We are so pleased to hear that you are satisfied with our hotel and services. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon PansriFront Office Manager Amaranta Management
by A verified traveler
Posted 22 Aug 2024
Is not bad
Comment from Hotel Management
23 Aug 2024 by Atthapon P., Hotel Management
Dear Khun Aree, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please tell me more details. We look forward to welcoming you back again. Best Regards, Atthapon PansriFront Office Manager Amaranta Management
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Atthapon P., Hotel Management
Dear Hirotaka, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards,Atthapon PansriFront Office Manager Amaranta Management
by A verified traveler
Posted 11 Aug 2024 on Hotels
A great boutique hotel with helpful, friendly staff. The updated control panel for almost everything in room was excellent. Ate in their restaurant/aquarium one night and food was delicious. Roof pool smaller than expected, but no problems as well maintained.
Comment from Hotel Management
14 Aug 2024 by Atthapon P., Hotel Management
Dear Ricky, Thank you for sharing a review of your recent experience. We are so pleased to hear that you are satisfied with our hotel and services. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon PansriFront Office Manager Amaranta Management
