Ratings based on 532 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 20 May 2024
Excellent service by staff
by A verified traveler
Excellent experience in the hotel
Posted 28 Apr 2024 on HotelsExcellent service with amazing environment make my trip a very good starting. Everyone in the hotel, including those in and outside the reception area, room services, the woman sweeping outside the gym and those in the restaurant, are all so friendly and helpful. Their attentive makes me and my wife surprised. I’ve been travelling around the world, I can say this hotel’s service is the best I’ve seen so far. The owner must raise their salary, and if I’m a hotel owner, I will hire them all to mine.
We book a room with a roof top where we can have a massage bath in a hot tub. We did it at night time because the sun was too burnt for us during daytime. Inside the room, large shower area and large tub in the bathroom, large bed, and large room area make us feel relax, enjoying the trip during the stay. We like swimming in the pool and a bar located at the end of the pool where we can enjoy a drink and some snacks.
We can rent a bike (free) to go nearby places easier and in a cheaper way, although calling for a grab is also only a few mins waiting. We had also tried their breakfast, they are not like the normal tradition hotel style breakfast, they have the menu that I didn’t expect, amazing.
I’ll never forget the experience I had here, and I definitely will come back again and refer it to my family and friends!
Look forward to coming to the hotel again!
Btw, one of your waitresses looks like “Lisa”, and lots of them are beautiful as well. Oh ya, rmb to raise their salary!
by A verified traveler
Posted 19 Apr 2024 on Hotels
No doubt on services at all. Cleanliness was superb too. Would highly recommend.
by A verified traveler
Posted 12 Mar 2024
Staff very good. Rooms tired . No drawers to put clothes in .
Toiletries abysmal had to go buy shampoo and conditioner. Room very dismal with bad lighting. Very disappointed.
by A verified traveler from Castro Valley
Posted 20 Feb 2024
The staff were super friendly and welcome! We had problem with the AC they tried their best to switch other room for us.
by A verified traveler
Posted 16 Sep 2023
by A verified traveler
Posted 10 Sep 2023
Very nice staff, quiet hotel, private and in front to the beach, nice view!
by A verified traveler
Posted 16 Jul 2023
Great hotel with such an amazing staff! They took care of everything and treat us with kindness and caring, such good persons!
They made pur Honey moon incredible!
Thanks!
by A verified traveler
Posted 28 May 2023
Great people to work with. Everyone was so kind and helpful. Would definitely recommend to couples looking for a romantic getaway or honeymoon!
by A verified traveler
Posted 1 Jan 2023
Good foods and awesome service, thanks
