Ratings based on 400 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Pratana Punpanit (Director of Operations), Hotel Management
Dear Mommy&Prima,Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to Holiday Inn Vana Nava Hua Hin in the very near future.Best regards,
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Nove N Operations Executive , Hotel Management
Dear valued guest, We sincerely thank you for choosing the Intercontinental Hua Hin for your stay. It was a pleasure to host you, and we hope you enjoyed your time with us. We hope to see you again soon.Warm regards,
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Oliver Horn, General Manager, Hotel Management
Thank you so much for your positive rating after your stay with us - we are happy to see that you had a great time at our resort and we hope to see you again soon!
by A verified traveler
Posted 21 Jul 2024
Beautiful property and well run
Comment from Hotel Management
22 Jul 2024 by Oliver Horn, General Manager, Hotel Management
Dear Josh, thank you so much for your positive comments after your recent stay with us. It was our pleasure to look after you - the team and I are very happy to see that you had a great time at the resort. Please do come and visit us again. Until then, we wish you all the best and safe travels!
by A verified traveler
Posted 11 Jul 2024
Staff had excellent service mindset.
Breakfast seemed to be understaffed constantly and the food was never enough and had a long wait time to be refilled.
Room condition isn't superb and quit dated.
Comment from Hotel Management
12 Jul 2024 by Nove N Operations Executive, Hotel Management
Dear valued guest,Thank you for sharing your recent stay experience at The InterContinental Hua Hin. We sincerely appreciate you highlighting the excellent service provided by our team and we're happy to hear our team delivered on that promise.We apologize for the long wait times for refilled food items. To address this, we're implementing a breakfast service review to ensure proper staffing levels based on peak hours. This will hopefully eliminate wait times and offer a smoother breakfast experience.Regarding the room condition, we acknowledge your feedback about it feeling dated. We aim to provide comfortable accommodations that meet our guests' expectations.We truly value your feedback and hope these improvements will enhance your future staysBest regards,
by A verified traveler
Posted 9 Jun 2024 on Hotels
Amazing … will come back!
Comment from Hotel Management
10 Jun 2024 by Nove N Operations Executive, Hotel Management
Dear valued guest, Thank you fro your kind words. We are delighted to heart that you had an amazing experience with us. We look forward to welcoming you back soon. Best regards,
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Oliver Horn, General Manager, Hotel Management
Dear "Adi", thank you very much for your "full score" rating after your recent stay with us. It was a pleasure to look after you and we hope to see you again soon!
by A verified traveler
Posted 4 May 2024 on Hotels
We've stayed at the hotel for 6 nights and there's been absolutely fantastic atmosphere, everything's been perfect, including a room, the club service, activities for kids and adults.
Comment from Hotel Management
4 May 2024 by Oliver Horn, General Manager, Hotel Management
Dear "Anzelika", greetings from the team at InterContinental Hua Hin Resort. Thank you so much for your 10/10 score and for your friendly comments. It was our pleasure to look after you and we are glad to see that you enjoyed your time with us. Please do come and visit us again soon!
by A verified traveler
Posted 27 Apr 2024
Great hotel and the staff were exceptional with their service. Food was of a very standard and the rooms were spacious, clean and serviced daily. The pool area is fantastic and safe for all ages. Easy to travel to the night markets and staff assist with organising transport. Would definitely stay again!
Comment from Hotel Management
28 Apr 2024 by Oliver Horn, General Manager, Hotel Management
Dear Sarah, thank you so much for your friendly feedback after your recent stay with us. It was our pleasure to look after you and we are happy to see that you enjoyed your stay! Please do come and visit us again!
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Oliver Horn, General Manager, Hotel Management
Dear Lap Ching, thank you very much for your positive rating after your recent time with us. The team and I are happy to see that you enjoyed your stay and that our colleagues looked after you well. We hope to see you again in the near future!Oliver Horn, General Manager
