Ratings based on 154 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Looks nice, but has quite a few issues
Posted 4 Apr 2024 on HotelsThe hotel exterior is really well done and the rooms look in good shape overall at first glance, but we had quite a few issues. At check in, the front desk staff were rude. When we showed them the reservation number, they took a while to find it and made it seem like it was our fault. We got to our room and it was pretty dirty. There were smudges on the counter and mirror, what looked like body fluid and drink stains on the sofa and comforter. I asked for another blanket and they said it would cost 200 baht. We were allowed 2 towels per person and had to walk to the lobby to exchange them. Towels weren’t offered at the pool so this was an inconvenience. Also, the toilet seat was broken and mold was present on the grout and caulking. Lastly, the fire escape was locked and while I’m sure it was locked for security, this presents a life and safety hazard. Overall the place looks nice to draw people in, but things are dirty and we felt we got nickel and dimed for everything. I’m not normally the type to leave a bad hotel review, but service was bad enough We felt we had to warn others to find someplace else.
by A verified traveler
Posted 10 Feb 2020
I was rudely tteated by a staff member who was cooking eggs, when i politely asked her a question i was completely ignored not once but 3 times and by her looks and attitude it can only be construed as a this lady was ' racist '
by A verified traveler
Posted 7 May 2019
Room was comfortable... But Toilet looks old
by A verified traveler
Fantastic service!
Posted 22 Feb 2019 on HotelsI will start by saying that the service was fantastic. All the staff was extremely friendly and helpful and went out of there way to make us feel comfortable and welcome. I would hilly recommend this hotel. The only complaint I have is that the room we stayed in for the first 2 nights was in the older building. The bathrooms where old and although they where clean, the silicone around the edges of the tub where yellowing making them look dirty. I felt this was not up to the standard of the rest of the resort. We transferred to the newer building for our last 2 nights and the rooms where very nice. I am told that these bathrooms will be renovated in the future.
Recommended
for Everyoneby A verified traveler from Bangkok, Thailand
Good place to stay chilled with gd staffs
Posted 30 Aug 2018Nice stay during weekend. Close to both the beach and the center of Huahin. This place is filled witht faciltiy that made children enjoy as well as the adults do.
Recommended
for Everyoneby A verified traveler from Singapore
Not bad!
Posted 26 Jul 2018
Pros: Interior design and close proximity to the beach!
Cons: Communication barrier.
Location: The hotel has facilities including cafe and restaurant nearby.
Overall, it's a nice hotel that has a good interior design and comfortable ambience. However, some lights were not working, the toilet had a bad smell probably due to drainage system and met with a blackout during the stay. Hotel staff were friendly and tried to assist us to their best ability.
Recommended
for Everyoneby A verified traveler from bkk
Nice and very helpful staff
Posted 17 Jun 2018The staff was nice and helpful with everything
The room was okay at first but the air condition took so long to cool the room and it’s hot almost all the time
The bathroom floor was dirty and slippery at the shower area other area was okay
The corridors door are a little bit hard to open but the view is okay and corridors is clean
Overall is nice but needs to improves
by A verified traveler
Not so bad
Posted 28 May 2018 on HotelsShould have more amenities such as facial tissue,small towels. Tap water becomes brown sometimes. Parking lot not enough.
Recommended
for Everyoneby A verified traveler
Posted 16 Apr 2018
Good room and people service.
For new zones
Variety Breakfast but so far from new zone
by A verified traveler
Lost time
Posted 10 Apr 2018 on HotelsBeach unusable and building and furniture so old need renovate. Swimming pool not clean
