Ratings based on 252 Verified Reviews

4.3 out of 5
93% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Oct 2024
The hotel pretty convenient
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Our room was perfectly clean and fresh. Bathroom was nice with a large shower and separate sauna type tub. Front desk staff were very professional and spoke enough English to make communication simple. Very pleasant stay and priced right.
5 out of 5
by A verified traveler

Posted 15 May 2024
Very clean, quiet, nice staff, and convenient as it's close to the train station as well as the more popular areas in Hsinchu City
4 out of 5
by A verified traveler

Posted 11 Mar 2024 on Orbitz
Very nice modern clean hotel. The only thing I didn’t like was the square tub/shower which was very hard to climb into. The staff were professional and kind.
5 out of 5
by A verified traveler

Posted 9 Mar 2024 on Hotels
Great hotel, excellent facilities, we only learned some complimentary services when check out. Will better if we’re told when checking
3 out of 5
by A verified traveler

Posted 21 Dec 2023
I had a 4 nights stay. The first night is was awesome i had a nice room as advertised on Expedia. However, I was asked to move to a smaller room in another building for night 2,3, and 4. The room i was assigned was small and the shower was so hard to get in, i couldnt imagine anyone over 40 could get in and out safely. I feel like they used some bait and switch tactics. I felt I got scammed, when i first checked in, they told me Expedia should have mentioned this kind of room switching in the first place. I didnt want to argue because they told me every room is booked out, i had a 14 hours flight. Too tired to argue.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Posted 13 Nov 2019
Good locations, staff is helpful and friendly. Rooms are clean, bathroom is really good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2019 on Hotels
5 out of 5
by A verified traveler from Hong Kong

Hotel by a green belt

Posted 13 Oct 2019 on Hotels
Hotel is located in a nice area by a green belt with shops and good eateries around, and 5 mins walk to train station. Breakfast was good with fruits and varieties.