Ratings based on 102 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
环境很好，靠近城隍庙，巨城交通方便
by A verified traveler
spacious room but recommend for repair
Posted 14 Feb 2021 on HotelsThe room we stay looks not used for quite some time and and can feel a bit dusty.
The bathroom although looks clean but already shows deterioration due to old aged. The outlet is damaged and even the shower heads looks temporarily placed. Strongly recommed for full repair and fixing of damage and worn-out fixtures.
The door lock also looks damage, worn-out and needs repair and replacement.
Breakfast although free is not tasty ending up eating outside on the next day.
Although room is spacious but strongly recommend for full repair, redecorate or refurnish to make it look a more better and safe city centre business hotel.
Comment from Hotel Management
29 Sep 2021 by Hotel Manager, Hotel Management
Thanks. We have been doing renovations in the rooms 2021. The problems have been amended and items replaced. Next time you come, you will feel the difference. New and fresh.
by A verified traveler
Posted 3 Dec 2018 on Hotels
Great
Comment from Hotel Management
4 Dec 2018 by bbhotel, Hotel Management
Thank you so much.
by Christina
Decent enough
Posted 6 Dec 2017 on HotelsThe hotel is old and a bit run down, and it could be cleaner, there was a plate with dirty cutlery left in our room. Otherwise I'd say the value for money was good, and the room was spacious and comfortable. The staff didn't speak English but they were very friendly and helpful. Also, breakfast was very good, lots of fruit, eggs and bacon and decent coffee.
Comment from Hotel Management
2 Jan 2018
親愛的貴賓您好： 感謝您選擇入住柏克萊大飯店，更感謝您提供寶貴的意見。 我們對於此次服務未能達到您的期望，深表歉意。相關部門將加強對服務人員的教育訓練，務求服務品質到位。 再次感謝您對柏克萊大飯店的指教並期待您再次蒞臨，見證我們的誠心與努力。 敬祝 順心如意
Recommended
for Everyoneby A verified traveler from York PA
Nice room by a church
Posted 29 Sep 2016Excellent. Feel like at Home. The clerk is so nice to talk. She is willing to help in many ways.
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
Posted 3 Jul 2024 on Hotels
飯店老舊浴室臉盆有些污垢
大致都還好
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
不會再住
Posted 17 Feb 2024 on Hotels能體會飯店經營不易，這次的住宿經驗也實在不理想。房間較舊，光線昏暗，燈泡壞了也沒換。冷氣設備一開啟，毛絮亂飛至床單上！地板有頭髮、前一位住客的水、毛巾未收。浴室浴簾泛黃發霉…致電客服人員，也未有改善措施。
by A verified traveler
Posted 25 Sep 2023 on Hotels
