Ratings based on 21 Verified Reviews
2.7 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2019
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by A verified traveler
Not recommended
Posted 30 Mar 2019 on HotelsWe arrived exhausted to the hotel because we had a night bus. Suddenly when we were in our room for a while we realized that there was a problem with the main light, it won’t get off. We told the staff later about it and they said that they knew about this problem. If you knew about it why did you gave us this room? We decided that we leave this place to another hotel although we paid for this night, we couldn’t stay there and sleep like this with the light in our faces. The service was horrible, and even though we told the stuff about it, it didn’t seem like they care about it.
by A verified traveler
Close to night market, if not too picky
Posted 4 Feb 2019 on HotelsLocation of the hotel is good and the staff were quite friendly. Unfortunately, there was no real hot water, the shower leaked all over the bathroom, they did not provide any towels in the room, and the sheets were stained.
Comment from Hotel Management
6 Feb 2019 by Kyaw, Hotel Management
Thank you so much for your review. We are so sorry for your inconvenience. :-(
by A verified traveler
Avoid this hotel
Posted 12 Jan 2019 on HotelsThe hotel looks like it was good at one time. The rooms and bathrooms are large. But overall the hotel is not cared for. There are missing fixtures, stained linens and ill fitted windows in the room. Outside the room is worse. We stayed one night but there were dirty linens on the ground floor landing and dirty dishes in the hall of our floor the entire time we were there. The real disturbance came the next morning taking the stairs (no elevator so these stairs are main access) to breakfast. There were hundreds of dead flies covering the stairs and third floor hallway (no exaggeration). The restaurant, on the fourth floor, was a scene from Twin Peaks- disturbing. We left our provided breakfast untouched and opted to pay for breakfast elsewhere as the atmosphere was so unappetizing. The management obviously doesn’t care and it shows in the staff attitude as well. Just a bit of care and this could be a good hotel.
Comment from Hotel Management
16 Jan 2019 by Brave, Hotel Management
We are so sorry for your inconvenience. :-(
We will maintain the facts that you said.
Thank you so much for your review.
by A verified traveler
Posted 7 Jun 2018
Shower didn't work, cockroaches, old and wet bathroom, broken toilet seat, below average breakfast
Recommended
for Personal Eventby A verified traveler
Good place to stay
Posted 3 Mar 2018 on HotelsRestaurant near river is good.
Hotel staff friendly.
Reasonable value but a little expensive.
Recommended
for Everyoneby A verified traveler from Australia
Posted 3 Mar 2018
A good hotel within reasonable walking distance from the lake and night market.
Friendly helpful staff
Clean comfortable room.
Would stay again.
Recommended
for Everyoneby A verified traveler from Hong Kong
Very helpful staff
Posted 6 Jan 2018Very helpful staff in arranging taxi and bus ticket. Only inconvenient to go to another hotel for breakfast and restaurant not open for dining.
by A verified traveler
Posted 23 Aug 2016 on Hotels
Stayed in a family room with 2 double beds.
Ate in the restaurant and had breakfast there too. A large room with little character and uninspiring food.
by A verified traveler
Posted 4 Mar 2016 on Hotels
One night booked through hotels.com. Spontaneaously extended by anbtoher night. Changed room. First room nicer overall, but equipped identically. Hotel staff was very valuable in organizing my activities and transportation around beautiful Hpa An. Overal great stay.
