Ratings based on 92 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 9 Nov 2024
it was quiet and peaceful
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hey, Clive! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Lisa
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are thrilled to hear that you had a great experience at OYO Rooms. Our team works hard to ensure that our guests receive the best possible service, and we are happy that this was reflected during your stay. Should you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Lisa, Hotel Management
Hi, Daisy! Thank you so very much for your kindness. We are absolutely thrilled that you enjoyed your visit with us and we hope to see you again, soon. Regards, Lisa
by A verified traveler
Posted 24 Oct 2024
This is an older property, but it was clean, convenient to the beach, shopping and restaurants. The staff was great.
Comment from Hotel Management
9 Nov 2024 by Lisa, Hotel Management
Hi, Sara! We like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Lisa
by A verified traveler from ORPINGTON
Posted 7 Oct 2024
2night stay, was kept up all night by drunk guests. Was not nice to stay, so left and found somewhere else fo eth 2nd of my planned nights
by A verified traveler
Posted 6 Oct 2024
No lift and room on third floor, fire exit blocked with laundry, noisy toilet, loads of padlocked doors for corridors.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused during your stay. We are committed to providing our guests with a comfortable and enjoyable experience, and we regret that we fell short of meeting your expectations.
We appreciate your valuable feedback and assure you that your concerns will be addressed. Our team will look into the issues you have highlighted and take appropriate measures to improve the quality of our services.
If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to help.
Thank you for choosing OYO Rooms.
Warm regards,
Team OYO
by A verified traveler
Posted 27 Sep 2024
Excuse that there was a problem with the Ariel but nothing was done to call an engineer to fix the problem it is the 2 nd OYO hotel that this problem has occurred
Comment from Hotel Management
28 Sep 2024 by Author, Hotel Management
Dear Guest,
We apologize for the inconvenience caused due to the problem with the Ariel. We regret that an engineer was not called immediately to fix the issue. Please be assured that we take your feedback seriously, and we will address this concern strictly. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Team OYO
by A verified traveler
Posted 21 Sep 2024
