Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Rooms are large and this is one of the reasons we keep coming.
But breakfast options are limited and most of the time they don't have tea, just coffee.
by A verified traveler
Posted 27 Oct 2024
Came for a game at TDECU stadium. Great rates, easy access and clean rooms. We slept great.
by A verified traveler
Posted 27 Oct 2024
Gave this hotel 2 tries..same thing both times.
The staff lacks customer service etiquette.
B.Y.O.T = bring your own towel
3-nights in a row, no towels.
Same issue both times I’ve stayed here.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler from Slidell
Posted 25 Oct 2024
by A verified traveler
Posted 21 Oct 2024
it was nice and the staff was nice would definitely recommend
by A verified traveler
Posted 16 Oct 2024
The breakfast was phenomenal, staff were friendly & helpful, it was very clean. It was a great experience all around.
Comment from Hotel Management
17 Oct 2024 by GM, Hotel Management
Dear Amie R,We are thrilled to read your fantastic review of your stay at Best Western Premier Energy Corridor. We are delighted to know that you enjoyed our breakfast offerings, and found our staff to be friendly and helpful. Your comments about our cleanliness are much appreciated, as we take great pride in providing a spotless environment for our guests.Your compliment about your overall experience being great is truly rewarding. We strive to deliver exceptional service and are pleased to know we accomplished this during your stay. Hearing that you had a wonderful stay motivates us to keep enhancing our standards. Thank you for choosing us, and we look forward to welcoming you back soon.Warm Regards,General ManagerBest Western Premier Energy Corridor
by A verified traveler
Posted 15 Oct 2024
It was a clean place to stay but when i asked for towels they had none for the pool or extra towels for the rooms.
Comment from Hotel Management
16 Oct 2024 by GM, Hotel Management
Dear Abigail,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you found our hotel clean and comfortable. Cleanliness is a top priority for us, and it's wonderful to know that it made a positive impact on your stay.We regret to hear about the inconvenience you faced regarding the towels. Your feedback is very important to us, and we are taking steps to ensure that we have ample towels available for our guests at all times, both for the pool area and the rooms. We appreciate your understanding and patience in this matter. We hope to welcome you back soon, providing you with an even better experience.Warm Regards,General ManagerBest Western Premier Energy Corridor
by A verified traveler
Posted 14 Oct 2024
My reservation got canceled without any regards of trying to contact me and ask if i was still going to check in just a really big inconvenience
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Lawrence,Thanks for your feedback. I'm sorry to hear that your booking was canceled. We always recommend booking directly with us to avoid these kinds of hassles. I apologize that this third party caused you inconvenience and regret that we couldn't do more to resolve this issue for you. When you book directly, we have complete flexibility to meet your needs in the best ways possible. I hope you understand.Sincerely, Taylor McCrayGeneral Manager
by A verified traveler
Posted 13 Oct 2024
Very quiet. Comfortable bed. Excellent stay.
Comment from Hotel Management
14 Oct 2024 by GM, Hotel Management
Dear Bradley D., Thank you for taking the time to leave us such a glowing review. We are thrilled to hear that you enjoyed a comfortable and peaceful stay at Best Western Premier Energy Corridor. Our team always strives to provide a tranquil environment and amenities that make our guests feel at home, and your feedback lets us know we're on the right track.We're delighted to hear that you found our beds to be comfortable and your overall stay excellent. We always aim to exceed expectations and it's wonderful to know we achieved this during your visit. We hope to have the pleasure of welcoming you back in the near future for another serene and satisfying stay. Warm Regards,General ManagerBest Western Premier Energy Corridor
