Ratings based on 900 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Was a decent experience. Would stay here again.
by A verified traveler
Posted 18 Nov 2024
Easy
by A verified traveler
Posted 11 Nov 2024
Hotel was clean, ac worked great … water pressure in the shower was not so great
by A verified traveler from Keller
Posted 10 Nov 2024
Room was spacious, very clean, and for a good price. Would stay again.
by A verified traveler from Colorado Springs
Posted 10 Nov 2024
A nice hotel that is convenient to many attractions. The staff was friendly and the rooms appeared to have been recently renovated.
by A verified traveler
Posted 4 Nov 2024
Great location enjoyed the property. The staff could be more informed about area attractions and were unable to assist with solution to Wi-Fi sign in problem.
Comment from Hotel Management
7 Nov 2024 by Sia, Hotel Management
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
by A verified traveler
Posted 28 Oct 2024
Very good
Comment from Hotel Management
7 Nov 2024 by Sia, Hotel Management
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
by A verified traveler
Posted 24 Oct 2024
The Gym was OOO. no coffee pot in room. Construction going on outside our room.
Comment from Hotel Management
7 Nov 2024 by Sia, Hotel Management
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for sharing the details of your stay and your experience as I will share with my team the area of needs that you expressed. We would like to invite you to be our guest in the future as we would be honored to be your host. Safe travels.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Sia, Hotel Management
On behalf of our entire team at Tru by Hilton Webster Houston NASA we want to thank you for taking the time to respond to us about your most recent travel to our location. The feedback from our guests has always been the most important thing to us as we pride ourselves on delivering customer service excellence to each and every guest during their stay. Thank you for the great score as I will share the detail of your stay with my team so that we may share in the success. As always thank you for choosing a Hilton hotel for your lodging needs and we look forward to your return. Safe travels.
