Ratings based on 971 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Great get-away!
Comment from Hotel Management
31 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you so much for your kind review! We’re thrilled to hear you had a great get-away with us. It was a pleasure having you, and we hope to welcome you back for another relaxing stay in the future. Safe travels, and take care!
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for your recent stay at the Woodlands Waterway Marriott Hotel. We're grateful for your positive review and appreciate your support. We always aim to provide a comfortable and welcoming experience for our guests, and we're delighted to know that you had a pleasant stay. We look forward to hosting you again in the future.
by A verified traveler
Posted 24 Dec 2024
Amazing people and place
Comment from Hotel Management
26 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for your lovely review! We are so happy to hear you had a wonderful stay with us. Your feedback is important to us, and we hope to have the pleasure of welcoming you back to the Woodlands Waterway Marriott Hotel soon.
by A verified traveler from Rockport
Posted 16 Dec 2024
Overall, it was great. Has last minute availability but the room has a filthy air filter sitting in the corner and it was warm. The bar & restaurant was great as was the service.
Comment from Hotel Management
16 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for sharing your feedback! We're so glad to hear that you enjoyed the bar, restaurant, and the service. However, we sincerely apologize for the issues you encountered with the air filter and room temperature. Cleanliness and comfort are top priorities for us, and we will certainly address the air filter situation to ensure it doesn't happen again. We hope to welcome you back soon for an even better stay. Thank you again for bringing this to our attention!
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thanks for the amazing rating! We’re thrilled that you enjoyed your time with us. We can’t wait to welcome you back.
by A verified traveler from Sour Lake
Posted 2 Dec 2024
We've stayed at this location many times. It never disappoints. The rooms are clean and quiet. The best place to stay if you're going to a concert next door. The skywalk is perfect!
Comment from Hotel Management
2 Dec 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for your continued trust in us! We’re so happy to hear that we consistently meet your expectations. It’s great to know that you appreciate the cleanliness, quiet atmosphere, and convenience of the skywalk to the concert venue. We love being the perfect spot for concertgoers and are grateful for your repeat visits. We look forward to welcoming you back next time!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Troy S., Hotel Management
Your high marks mean so much to us! We hope to welcome you back soon.
by A verified traveler
Posted 24 Nov 2024
Wonderful area! Great place to stay!
Comment from Hotel Management
25 Nov 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear that everything was perfect during your stay. It’s great to know we met your expectations, and we look forward to welcoming you back soon!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
We truly appreciate your kind words! It’s fantastic to know that you had such a positive experience with us. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 18 Nov 2024
The property was really nice, and close to shops and restaurants
Comment from Hotel Management
22 Nov 2024 by Safe Travels, Aless Chau - Marketing Coordinator, Hotel Management
Thank you so much for your kind words! We’re delighted to know that you enjoyed our property and its convenient location near shops and restaurants. We always strive to provide a comfortable and accessible experience for our guests, and it’s wonderful to know we met your expectations. We hope to welcome you back soon!
