Ratings based on 1,067 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by General Manager., Hotel Management
Dear Erick,Thank you for choosing The Whitehall Houston. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Happy Holidays! In the Spirit of Hospitality,Sal KhatriGeneral Manager
by A verified traveler
Posted 19 Dec 2024
Very clean vey respectfull
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Christian, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We look forward to welcoming you to The Whitehall Houston for another great stay!In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by General Manager, Hotel Management
Dear Veronis,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.In the Spirit of Hospitality,Sal KhatriGeneral Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by General Manager, Hotel Management
Dear Cassandra,We appreciate you choosing our hotel for your visit to Houston. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.In the Spirit of Hospitality,Sal KhatriGeneral Manager
by A verified traveler
Posted 15 Dec 2024
It was very clean and nice .staff was awesome
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Kiara, It was a pleasure having you as our guest at The Whitehall Houston, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our well-kept property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler from Lorena
Posted 15 Dec 2024
Second was a good as the first.
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Khoury, Thank you for your continued trust and support! We are delighted to know your second stay was just as enjoyable as the first. We strive to deliver excellent experiences consistently, and we look forward to welcoming you back for many more stays in the future!In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Osbel, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at The Whitehall Houston and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Victoria, It is wonderful to know you enjoyed everything about your time at The Whitehall Houston and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Kelvin, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Whitehall Houston. We look forward to your return and wish you all the best with your future travels.In the Spirit of Hospitality, Sal KhatriGeneral Manager
by A verified traveler from Mexico
Posted 13 Dec 2024
Nice hotel with comfortable rooms and a very friendly staff. Completely worth it.
Comment from Hotel Management
14 Dec 2024 by General Manager, Hotel Management
Dear Juan, Thank you for being our guest and for taking the time to review your experience at The Whitehall Houston. It's so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!In the Spirit of Hospitality, Sal KhatriGeneral Manager
