Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The Moran had ongoing construction during my stay. While I was out of my room construction workers left my room unlocked and unattended while my computers were in the open as well as client data containing social security numbers. Front desk and management seemed to care less when I complained.
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Property is under renovations. Will try again in the future.
by A verified traveler
Posted 23 Nov 2024
The front desk agent was nice. The room was nice.
The loudness was horrible, all night. The hotel cannot control that but I didn’t sleep at all.
Breakfast is pricey but good. The service was abysmal, I bussed all our dirty dishes to the table next to us. The server gave coffee and refilled once. They all watched me removing dishes myself.
Will not stay here again.
by A verified traveler from Huntsville
Posted 15 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Property Management , Hotel Management
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Property Management , Hotel Management
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
by A verified traveler
Posted 21 Oct 2024
Excellent location. Comfy beds and great service
Comment from Hotel Management
4 Nov 2024 by Property Management , Hotel Management
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 20 Oct 2024
I have stayed at The Moran for 4 times now and I love this place.
Comment from Hotel Management
4 Nov 2024 by Property Management , Hotel Management
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
by A verified traveler
Posted 12 Oct 2024
This was such a great stay
Comment from Hotel Management
4 Nov 2024 by Property Management , Hotel Management
We’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
