Ratings based on 351 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
online i was charged 75 (after tax) plus had to leave a 50$ deposit since i booked online(they did have a disclamer in the lobby once i was there in person but still overpriced)!!
having 5 rooms with 2 beds available, in lobby i overheard a room was going for 50$. my biggest issue was inside the room, sheets dirty on both beds, glue roach trap filled with roaches hidden on the side of the dirty/poorly maintained AC unit for the room.
to top it off, i was accused of drinking wine in the room by the janitor since they check the room before returning deposit so they could avoid giving back my 50$ deposit which i paid in cash. STAY AWAY THIS IS A REAL HO-TEL
by A verified traveler
Posted 9 Dec 2024
Small and quiet, good value, easy access off feeder road.
by A verified traveler from Kaplan
Posted 1 Dec 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 29 Oct 2024
TV was not working when we arrived so i had to call front desk staff to help diagnose the issue. The AC was consistently blowing warm air, which has never been an issue with any other hotel. Would not book again.
Comment from Hotel Management
29 Oct 2024 by Mark, Hotel Management
Thank you for your feedback. I apologize for the issues you experienced with the TV and AC during your stay. We strive to provide a comfortable experience, and it’s clear we fell short. Your comments will help us improve our services. I hope you might consider giving us another chance in the future.
by A verified traveler from Spring TX
Posted 28 Oct 2024
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Comment from Hotel Management
28 Oct 2024 by Mark, Hotel Management
Thank you for staying with us again, always happy to see our loyal and regular guest enjoying their stay.
by A verified traveler
Posted 27 Oct 2024
The a/c didn't work well, they accused us of having an animal when we didn't, then they tried to say we stole towels when we only had 3 big towels, one hand towel, and 2 wash clothes, and there was 5 people in the room.
Do not recommend staying there, it seems that they are trying to gind ways to charge you for things that didn't happen.
Comment from Hotel Management
28 Oct 2024 by Mark, Hotel Management
Thank you for taking the time to respond to the review.We are truly sorry to hear about the inconvenience during your stay. Upon inspection of the room, lots of dog hair and smell were found. It takes extra time and effort to prepare the room for the next guest.Our 250 pet violation fee was not applied to you, but a very reduced amount regardless. Just as a fresh and clean room was provided to you, the next guest expects the same.Thank you for your understanding.
by A verified traveler
Posted 25 Oct 2024
Our stay at this location was pleasant. Our room was clean and spacious. The water pressure in the shower was perfect. The ac worked well. Our interaction at both check in and check out, was with a young woman named Sarah. She was welcoming and friendly. The only thing was there was no continental breakfast. Besides this, I would reserve another stay at this location. We had a great stay here
Comment from Hotel Management
28 Oct 2024 by Mark, Hotel Management
Thank you so much for your thoughtful review! We’re thrilled to hear that you had a pleasant stay and enjoyed the cleanliness and spaciousness of your room, as well as the water pressure and air conditioning. We’re especially glad to know that Sarah made a positive impression during your check-in and check-out. We apologize for the lack of continental breakfast and appreciate your understanding. We would love to welcome you back for another stay soon!
by A verified traveler
Posted 23 Oct 2024
TV had a crack in the middle...Like something thrown at it. Remote was iffy with tape holding in batteries, Stain on bottom sheet, ice machine broken
Comment from Hotel Management
23 Oct 2024 by Mark, Hotel Management
Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your stay, we are currently investigating as to why this occurred.Rest assured they will be rectified shortly.
by A verified traveler
Posted 15 Oct 2024
Very quiet
Comment from Hotel Management
23 Oct 2024 by Mark, Hotel Management
Thank you for your feedback! We’re delighted to hear that you enjoyed the quiet atmosphere during your stay. Providing a peaceful environment is important to us, and we’re glad it contributed to your experience.
