Ratings based on 397 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
The heated pool was very cold. The front desk said upon check in, if it was too cold they would turn up the heater. When we asked about that, a gentleman told us. It was impossible to get it warmer. The rest of the stay was awesome. This isn’t a complaint , just information.
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Excellent service, very clean, and great location.
by A verified traveler
Posted 23 Dec 2024
Dominque gave me a attitude because i ask a question about something that i was unsure of but aaron when i checked out made my day he explain everything an even asked did i get my vip drink !
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 20 Dec 2024
had an attempt to steal my truck, did break into it. prked by the entrance door in parking garage. security non existant. traffice was extremely heavy, very noisy.
Comment from Hotel Management
22 Dec 2024 by Aaron McManus, Hotel Management
Dear Todd,I'm sorry to hear about the situation with your truck. This is a very stressful experience, and I would like to ensure that we address your concerns and take the necessary steps to prevent such incidents in the future.Here's what I can do right away:1.I'll ensure that a formal report is filed with our security team about the break-in attempt. We’ll review any available security footage to understand how this happened. If you choose, we can assist in filing a report to the local police as well.2.I’ll personally review our current security measures in the parking garage and escalate the need for better security presence. 3.Please let me know if you need assistance with any immediate steps, such as contacting law enforcement or insurance.
by A verified traveler
Posted 14 Dec 2024
Everything is upgraded and clean.
by A verified traveler from Baker
Posted 3 Dec 2024
Love the view from my room of the city.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Fantastic service and everything is in good condition.
