Ratings based on 980 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kirkland
Posted 15 Sep 2024
Helpful staff
Comment from Hotel Management
16 Sep 2024 by Lynn, Hotel Management
Dear Linda,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler from Lansdale
Posted 9 Sep 2024
Not bad
Comment from Hotel Management
16 Sep 2024 by Lynn, Hotel Management
Dear Mohammad,Thank you for choosing to stay with us and for letting us know about your stay here.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler from PONCE
Posted 7 Sep 2024
The only down side is that you have to pay for the parking. Other hotels around they don't charge for parking. The breakfast should have more variety. The lady in charge should respect the time to close the breakfast area. Usually began to shut down the area 15-20 min before times was up.
Comment from Hotel Management
8 Sep 2024 by Lynn, Hotel Management
Dear Carlos,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your likingWe look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler
Posted 7 Sep 2024
Overall it was a nice clean and comfortable hotel for just a few days
Comment from Hotel Management
8 Sep 2024 by Lynn, Hotel Management
Dear Juan,Thank you for taking the time to let us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Lynn, Hotel Management
Dear Ria,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler from PONCE
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Lynn, Hotel Management
Dear Carlos,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler
Posted 26 Aug 2024
Was not to happy about the parking pass think couldn't have my kids visit me without getting a pass
by A verified traveler
Posted 25 Aug 2024
First.. they charge $10 day for parking but never bother to mention it to you upon check in. First i heard of it was when i got an email after check out. That changed the review I was going to leave and will be the reason I wont be back. Now the room was nice, odd layout and small TV but bed was comfy, it was clean and shower was amazing. But.. i was in town for a wedding and this room had the absolute worst lighting ive ever had to get ready in and do not recommend for any female that cares what they look like when they walk out of the room. Then at check in i was told noon was check out only to have some random lady knocking on my door at 10:54 AM ready to kick me out. I had family down the street at the Hyatt and wished i joined them there instead. Sour taste when it comes to hidden fees, just be honest people, dont con people and have them thinking theyve gotten a good deal just to leave with a surprise bill.
by A verified traveler
Posted 17 Aug 2024
Great location
Comment from Hotel Management
19 Aug 2024 by Lynn, Hotel Management
Dear Whitney,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
by A verified traveler
Posted 15 Aug 2024
Great
Comment from Hotel Management
19 Aug 2024 by Lynn, Hotel Management
Dear Bob,Thank you for choosing to stay with us and for letting us know about your stay here. We are happy to hear that you found everything to your liking.We look forward to welcoming you back soon.Regards,Lynn ReagorGuest Service Manager
