Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 29 Dec 2024
I think the main issue is the area. Other than that largely no issues.
by A verified traveler
Posted 27 Dec 2024
by A verified traveler from Garland
Posted 24 Dec 2024
great
by A verified traveler from NORTH SALT LAKE
Posted 17 Dec 2024
by A verified traveler
Posted 17 Dec 2024
Staff was very rude when we had miscommunication and we got charged an extra $125 and nobody told us when we checked out. Then when I called to ask them about it they said that we never when to checkout.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler from Dallas
Posted 14 Dec 2024
Clean new construction
by A verified traveler
Posted 12 Dec 2024
Comfortable rooms and beds. Very good hotel
by A verified traveler
Posted 8 Dec 2024
Person working front desk checkin had my name wrong. I asked him to change it. He lied and said he would. Checked out the next day, the name was still the same. Asked different guy at front desk to change it, he wouldn’t. Have the guy my receipt for my deposit while removing my things and taking them to my car. On the way back to the room, the guy is ahead of me going in the room to check it in order to give me my security deposit back. The problem was my person items like my purse which was wide open, were still in the room. When I walked in behind him and asked what he was doing, he couldn’t answer me. I proceed to tell him he needs to leave the room and let me finish getting my things. I had to make him leave the room! This was odd, uncomfortable and strange. I told him he was opening himself and the hotel up liability issues because what if money is missing from my purse? I am going to think you snuck in the room knowing I was out to go through my things before I left. Either way, he should have left the room the moment he say personal items still in it as people deserve the right to privacy.