Ratings based on 145 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
The room it’s had a very moldy smell and I don’t even know what to say about the comforter on the bed. I went and bought my own blanket. There were so many cigarette burns and reddish brown stains on it. Also the shower was a very big safety hazard it was more slippery than ice when I stepped in it.
by A verified traveler
Posted 9 Oct 2024
I didn’t get the room I reserved but that’s ok because the room was disgusting. The room had roaches.
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Laura, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Hello jasmine,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back soon!
by A verified traveler
Posted 7 Jul 2024
Horrible front desk
Comment from Hotel Management
9 Jul 2024 by Manager, Hotel Management
Hello JeJe, We appreciate you sharing your feedback with us. We strive to provide excellent service and will address this with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Dorothy,We're delighted to hear you had a wonderful stay with us! If you have any additional thoughts you'd like to share, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Michael,We're glad to hear you had a pleasant stay with us! If you have any further thoughts or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Manager, Hotel Management
Hello Mary,We are pleased to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Manager, Hotel Management
Hello Tara, We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly so that we can address any specific concerns you may have had. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
They could do a lot better.
Posted 28 Oct 2023 on HotelsIt could be better and only one pillow for two people. And one towel in the bathroom, and none available.
Comment from Hotel Management
29 Oct 2023 by Manager, Hotel Management
Hello Philita,We apologize for the inconvenience you experienced during your stay. Our team will ensure that the pillow and towel situation is addressed promptly. Thank you for bringing this to our attention.
