Ratings based on 978 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
The rooms are roach infested
Comment from Hotel Management
17 Jan 2025 by DB, Hotel Management
Your feedback is very important to us, and I am saddened to hear that you experienced issues with your room. Please be rest assured that we are taking the appropriate measures to address the problem.
by A verified traveler
Posted 15 Jan 2025
Do not recommend staying here. The front desk staff were friendly but that was the only good thing about this place. It smells when you walk in the doors, the rooms are dirty annnnd be prepared to have “extra guests” joining you in your room. We needed up packing our bags and leaving to another place because we found multiple roaches in our room. The front desk staff didnt even seem concerned when I told them about the bugs. The next day I received a call from an assistant manager. I didn’t request a call so I thought she was calling to apologize about my experience. I was WRONG! She called to yell at me that I wouldn’t be receiving a refund. I hadn’t even contacted the property or Expedia yet to request one so it was weird that she even called. When I say she was yelling at me I am not exaggerating. She was very hostile and confrontational for no reason. I called and asked to speak with a manager about this but they were “unavailable” to talk with me.
Comment from Hotel Management
15 Jan 2025 by DB, Hotel Management
Your feedback is very important to us, and I am saddened to hear that you experienced issues with your room. Please be rest assured that we are taking the appropriate measures to address the problem.
by A verified traveler
Posted 14 Jan 2025
Such a nice place stay
Comment from Hotel Management
15 Jan 2025 by DB, Hotel Management
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
9 Jan 2025 by DB, Hotel Management
Thank you for taking the time to share your experience, amd we look forward to serving you again in the future.
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
8 Jan 2025 by DB, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
by A verified traveler
Posted 28 Dec 2024
Not well taken care of
Comment from Hotel Management
30 Dec 2024 by DB, Hotel Management
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 27 Dec 2024
Clean and quiet
Comment from Hotel Management
30 Dec 2024 by DB, Hotel Management
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.
by A verified traveler
Posted 24 Dec 2024
The staff was friendly and the property was really nice
Comment from Hotel Management
24 Dec 2024 by DB, Hotel Management
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.
by A verified traveler from jacksonville
Posted 23 Dec 2024
trhis [property needs to be reevaluated as to the hotel brand standards and safety
Comment from Hotel Management
24 Dec 2024 by DB, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by DB, Hotel Management
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
