Ratings based on 954 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very nice hotel.
Comment from Hotel Management
18 Nov 2024 by GM , Hotel Management
Dear angela, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Charles Watts, GM
by A verified traveler
Posted 17 Nov 2024
One of my pillows had dirt on it but other than that great
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Broderick, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Charles Watts, GM
by A verified traveler
Posted 16 Nov 2024
Property very close to Houston airport
Elegant and conformable hotel.
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Julio C, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Charles Watts, GM
by A verified traveler
Posted 16 Nov 2024
Great breakfast and hotel workers were perfect
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear Isaiah, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Charles Watts, GM
by A verified traveler
Posted 13 Nov 2024
Property was in a convenient location for our cruise travel plans.
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Ava, Thank you for staying with us! It is great to know that our location was a major factor in the enjoyment of your stay. We appreciate your business and the fact that you took the time to share your thoughts. Best, Charles Watts, GM
by A verified traveler
Posted 13 Nov 2024
The hotel room was clean, transportation to and from the airport was very convenient and the staff was helpful.
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Ava, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Charles Watts, GM
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Francisco, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Charles Watts, GM
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by GM , Hotel Management
Dear Keith, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Charles Watts, GM
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by GM , Hotel Management
Dear Jacquel, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Charles Watts, GM
by A verified traveler
Posted 5 Nov 2024
Good option
Comment from Hotel Management
5 Nov 2024 by GM , Hotel Management
Dear Rodney, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Charles Watts, GM
