Ratings based on 767 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Nice Property
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you for the kind review of Houston Marriott Energy Corridor. We are thrilled to read your compliments on our lovely property. We work hard to deliver a great experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to Houston.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Friendly staff; quick check in; room was great!
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Elizabeth, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Houston Marriott Energy Corridor. It is nice to see that our attentive team, smooth check-in and comfortable accommodation worked well for you and made your time with us even more memorable. We hope you are already planning another visit our way.Sincerely,Art MenendezGeneral Manager
by A verified traveler from diboll
Posted 16 Nov 2024
Nice and great service
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Carlos, We are incredibly pleased you enjoyed your stay at Houston Marriott Energy Corridor and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Noella,We are delighted you had an excellent stay at Houston Marriott Energy Corridor and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by General Manager, Hotel Management
Dear Hector, We appreciate your outstanding review! Your satisfaction is important to us, and we are glad you enjoyed your stay at Houston Marriott Energy Corridor. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 26 Aug 2024
nice place and staff, however, bad location
Comment from Hotel Management
26 Aug 2024 by Sean, Hotel Management
Thank you for sharing your feedback with us. We appreciate you taking the time to share about your experience. We hope to welcome you back again soon.
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
24 Aug 2024 by General Manager, Hotel Management
Dear Fernando, We are glad you enjoyed your stay at Houston Marriott Energy Corridor. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We invite you to stay with us again the next time you are in our city.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by General Manager, Hotel Management
Dear David, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Houston Marriott Energy Corridor. We hope to have the pleasure of doing so again on your next visit to our city.Sincerely,Art MenendezGeneral Manager
by A verified traveler
Slipping down to a 2.5 ⭐️
Posted 16 Aug 2024 on HotelsGoing downhill at this location. Broken fixtures in the bathroom, and when I arrived the toilet and sink did not function. In the morning I found the half and half in the in-room coffee service was solidified and a full five months beyond its expiry.
Comment from Hotel Management
18 Aug 2024 by General Manager, Hotel Management
Dear William, Thank you for reviewing our hotel. We are committed to offering the best experience for our guests. Hence, we are disappointed to learn of the concerns about maintenance and in-room amenities issues you had during your stay. Please accept our sincere apology. Your feedback is of utmost importance to us, and we take these matters seriously. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve. Sincerely,Art MenendezGeneral Manager
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Dexter, Thank you for choosing Houston Marriott Energy Corridor and for your generous review. We are delighted to have met your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Art MenendezGeneral Manager
