Ratings based on 111 Verified Reviews
1.4 Room cleanliness
1.6 Service & staff
1.5 Room comfort
1.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2023 on Hotels
They told me the hotel was Not taking any customers, and would not give me a room.
Comment from Hotel Management
23 Jan 2024 by Joey, Hotel Management
We are sorry for the inconvenience caused to you, Pat! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
by A verified traveler
Posted 31 Jul 2023
Orible
Comment from Hotel Management
11 Sep 2023 by Maria, Hotel Management
Hi, Fernando! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria
by A verified traveler
Posted 28 Jul 2023
It was something that no human being or animal should live in
Comment from Hotel Management
11 Sep 2023 by Eva, Hotel Management
Hi, Aristeo! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Eva
by A verified traveler
Posted 19 Oct 2022
by A verified traveler
Awful!!!
Posted 25 Apr 2022 on HotelsAwful owner is awful the place should be shut down! Husband door didn’t even locked could of easily gotten robbed or worse!! CLOSE THIS PLACE DOWN
Comment from Hotel Management
3 May 2022 by Ammy, Hotel Management
Hi, Krystal! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia
by A verified traveler
Beware
Posted 14 Apr 2022 on HotelsUpon arrival the first room I was given had a whole wall of graffiti, no shower head, no tub faucet and full trash cans both inside the room and outside the room door. When I informed the front desk of the issues the lady gave me a master key and a list of room numbers to check. On the way to check the rooms there were shopping carts full of trash scattered around. The photos are of the best room available. The tv did not work, there were no pillowcases on the pillows, the lights didn’t work and the room was filthy. The pictures online are not an accurate example of what you will get.
Comment from Hotel Management
15 Apr 2022 by Ammy, Hotel Management
Apologies for the problems you had faced, Heather! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
by A verified traveler
Posted 10 Apr 2022 on Hotels
Comment from Hotel Management
12 Apr 2022 by Jane, Hotel Management
Hi, Matthew! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!
by A verified traveler
Posted 1 Apr 2022 on Hotels
Comment from Hotel Management
3 Apr 2022 by Cheshta, Hotel Management
Hi, Jeffrey! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
by A verified traveler
Posted 27 Mar 2022
by A verified traveler
Posted 20 Mar 2022 on Hotels
Comment from Hotel Management
22 Mar 2022 by Jane, Hotel Management
Hi, Ginger! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
