Ratings based on 461 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
All rooms are pet friendly so the room smelled like dog. The only solution was a can of lysol spray. Unfortunately it caused my allergies to flare up.
Comment from Hotel Management
10 Sep 2024 by Jenni Vera- Assistant General Manager, Hotel Management
Dear Rosie,Thank you very much for your recent visit to the Homewood Suites by Hilton - Kingwood Parc. I am very sorry that we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have an exceptional experience at Homewood Suites. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.
by A verified traveler
Posted 6 Sep 2024
Excellent!
Comment from Hotel Management
9 Sep 2024 by Elisse Kim, Hotel Management
Thank You for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope that if your travels bring you back to the Houston area, you decide to stay with us again.
by A verified traveler
Posted 10 Aug 2024
Very tired facility. Elevator broke down, dirty hallways
Comment from Hotel Management
9 Sep 2024 by Elisse Kim, Hotel Management
Thank You for taking the time to provide us with your feedback. We apologize for the inconveniences that you experienced during your stay with us. We hope that if your travels bring you back into the Kingwood area, you decide to stay with us again.
by A verified traveler
Posted 10 Jul 2024
At check in i was not.told i needed to request housekeeping services. Also not told about Wednesday evening social. Since my husband was having surgery i requested early housekeeping which did not happen.
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for providing us with your valuable feedback. We apologize for the inconvenience caused during your stay. We hope you decide to stay with us again if you are ever in the Kingwood area again.
by A verified traveler
Posted 10 Jul 2024
Nice place to stay in Kingwood because it is close to the freeway and not for from shopping center. Good breakfast and clean area.
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
by A verified traveler
Posted 16 Jun 2024
Excellent suite with 2 bedrooms 2 bath… very nice and clean! Signs to property are a little hard to see …it took a few minutes to find, but excellent hotel.
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
by A verified traveler
Posted 4 Jun 2024
Clean, friendly staff, staffed at 3am when I finally got in.
Comment from Hotel Management
25 Jul 2024 by Elisse Kim, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again if your travels bring you back to the Kingwood area.
